Aleina Tajhya
Woy Woy,NSW
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Coles Express
02.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Pre Service Teacher (Early Childhood Education)
Guardian Childcare & Education Blackwall
11.2023 - 12.2023
- Engaged with children individually to build positive relationships and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained a tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparing meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behaviour, development, and learning of children to enable tracking history and maintaining accurate records.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Implemented curriculum to enhance classes with learning-focused activities.
Pre Service Teacher (Early Childhood Education)
Woy Woy Peninsula Community Child Care
05.2023 - 06.2023
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Assistant Accountant
A & N Universal Pty Ltd
10.2021 - 01.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
Sales Representative
A & N Universal Pty Ltd
04.2021 - 01.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Now Sales & Marketing Pty Ltd
10.2020 - 05.2021
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Assistant Accountant Intern
Data Device
09.2019 - 12.2019
- Completed financial reports, providing insight into performance, operations and cash flow.
- Reconciled company accounts for credit cards, employee expenses, and commissions.
- Balanced and submitted financial reports for review and approval.
- Measured revenues, automated accounting systems and internal controls to evaluate financial data and transactions.
Housekeeping Coordinator
Holiday Inn, Marriott Hotel, Mercure Sydney
08.2014 - 11.2019
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Education
Graduate Diploma - Early Childhood Education
Southern Cross University
Sydney, NSW02.2024
Bachelor of Business - Accounting
Victoria University
Sydney, NSW01.2018
Certificate IV - Accounting
Zenith Business Academy Pty Ltd
Sydney07.2014
Skills
- Managing Activities
- Educational Strategies
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
- Age-Appropriate Curriculum
- Fine Motor Skill Development
- Communication and Interpersonal Skills
- Student Behavior and Progress Reporting
Timeline
Pre Service Teacher (Early Childhood Education)
Guardian Childcare & Education Blackwall
11.2023 - 12.2023
Pre Service Teacher (Early Childhood Education)
Woy Woy Peninsula Community Child Care
05.2023 - 06.2023
Customer Service Representative
Coles Express
02.2022 - Current
Assistant Accountant
A & N Universal Pty Ltd
10.2021 - 01.2022
Sales Representative
A & N Universal Pty Ltd
04.2021 - 01.2022
Sales Representative
Now Sales & Marketing Pty Ltd
10.2020 - 05.2021
Assistant Accountant Intern
Data Device
09.2019 - 12.2019
Housekeeping Coordinator
Holiday Inn, Marriott Hotel, Mercure Sydney
08.2014 - 11.2019
Graduate Diploma - Early Childhood Education
Southern Cross University
Bachelor of Business - Accounting
Victoria University
Certificate IV - Accounting
Zenith Business Academy Pty Ltd