Aleisha Bee
Kings Hill,NSW
Summary
Adept at fostering positive customer relationships and streamlining front desk operations, I leveraged my expertise in customer care and MYOB Account Right at Terrace Mowers to enhance shopping experiences and operational efficiency. My ability to handle complaints and manage accounts has consistently driven satisfaction and loyalty, showcasing my commitment to excellence and adaptability in dynamic environments.
Overview
7
7
years of professional experience
Work History
Salesperson
Terrace Mowers
01.2022 - Current
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted in maintaining a clean, organized showroom floor for optimal product display and ease of navigation.
- Developed in-depth knowledge of various outdoor power equipment brands, models, and features to effectively guide customer decision making.
Medical Receptionist
Newcastle Nephrology
11.2018 - 10.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Helped patients complete necessary medical forms and documentation.
- Improved workflow efficiency, organizing back-office supplies and equipment.
Domestic Cleaner
Sonia's Cleaning Services
01.2018 - 01.2019
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
Skills
- Customer care
- Customer Relationship Building
- Complaint Handling
- Account Management
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
REFERENCES
- SONIA BARATTINI - Owner of Sonia's Cleaning Services
0407 733 040
- Brenton Mulquiney - Practice Manager for Newcastle Nephrology
0432 649 101
- Susan Bee - Owner of Terrace Mowers
0423 054 182
Timeline
Salesperson
Terrace Mowers
01.2022 - Current
Medical Receptionist
Newcastle Nephrology
11.2018 - 10.2021
Domestic Cleaner
Sonia's Cleaning Services
01.2018 - 01.2019
Similar Profiles
Kye WoodsKye Woods
Trades Assistant at Triple R Mowers Pty Ltd trading as Newcastle Mowers and outdoor equipmentTrades Assistant at Triple R Mowers Pty Ltd trading as Newcastle Mowers and outdoor equipment
Codie StewartCodie Stewart
Office Assistant at St Boswells MowersOffice Assistant at St Boswells Mowers
Bryan L. BrickmanBryan L. Brickman
Senior Mechanical Engineer at Diamond MowersSenior Mechanical Engineer at Diamond Mowers
Ricky StrongRicky Strong
Detective constable at Kent PoliceDetective constable at Kent Police
Jason JacklerJason Jackler
Police Sergeant at Village of Chester Police DepartmentPolice Sergeant at Village of Chester Police Department