Aleisha Beth Reynolds
Sheidow Park,Australia
Summary
Dynamic professional recognized for a friendly demeanor and an ability to build strong relationships with clients and colleagues. Highly organized, reliable, and punctual, with a strong commitment to honesty and empathy in all interactions. Core competencies include effective communication and team collaboration, aimed at fostering a positive work environment. Seeking opportunities to leverage interpersonal skills in a role that values customer engagement and support.
Quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
15
15
years of professional experience
Work History
AS05 Project Officer
Operational Policy, Department for Child Protection
Adelaide, SA
11.2024 - Current
- Providing secretariat coordination for the Policy Governance Committee (PGC), including, but not limited to, receiving and processing applications, preparing meeting agendas and papers for committee members, minute-taking, and processing meeting outcomes.
- Actively monitoring the PGC mailbox and actioning requests, including requests to upload documents on 'Have Your Say' for consultation, processing PGC applications, providing guidance to other departments for new or reviewed documents, and providing documents from the policy documents library to other departments.
- Quality assuring governing documents in line with the Policy Governance Framework (add more to this sentence).
- Management of the Master Policy Register (MPR) in line with the Policy Governance Framework, ensuring documents are up to date, including entering new documents onto the MPR, and retiring the previous governing documents.
- Liaising with the Media and Communications Department to publish and retire governing documents on the DCP intranet and DCP website, and to publish Operational Policy updates in the Inside DCP communique.
- Actioning requests for changes to the Manual of Practice chapters.
- Ensure compliance with relevant policies, procedures, standards, regulations, and legislation in line with the Policy Governance Framework.
AS05 Business Manager
Metropolitan Referral Unit, Department for Health and Wellbeing
Adelaide, SA
07.2024 - 11.2024
- Preparing financial management and monthly reports for the Nursing Director in preparation for finance meetings.
- Monitoring cost centres to ensure correct allocation of expenses and revenue.
- Monitoring and updating FTE in the MRU staff plan to ensure the unit remains within budget.
- Developmemt and maintenance of Organisational charts and role descriptions.
- Identifying variances in financial results, providing advice to the Nursing Director, and implementing corrective strategies.
- Data entry, analysis of data, and producing pivot tables for presentations and reports.
- Maintaining effective relationships with both internal and external stakeholders.
- Contract management for the SA Community Care program providers.
- Word processing of correspondence and reports.
- Processing and approval of invoices.
- Raising correction journals.
- Preparation of business cases and briefings.
- Coordinated with HR to recruit, train, and retain top talent, ensuring a high-performance team.
Manager, Arts in Health
Flinders Medical Centre, SALHN
Adelaide, SA
01.2023 - 05.2023
- Preparation of the budget, including monitoring the cost center to ensure the correct allocation of expenses and revenue.
- Organising student placements.
- Rostering of staff, ensuring the correct allocation of hours within budgeted FTE.
- Monitoring and managing new and existing funding agreements.
- Negotiation of funding from external sources.
- Preparation of Service Level Agreements.
- Management of human, financial, and physical assets through appropriate planning and allocation of resources.
- Identify and develop opportunities for projects and programs within the hospital and across SALHN sites to maximise consumer and staff engagement, and support strategic goals.
Program Assistant
Arts in Health, SALHN
Adelaide, SA
09.2022 - 12.2022
- Ensured compliance with organizational policies and procedures while administering programs.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Created informational materials about programs and services available to the public.
- Produced and distributed memos, newsletters, and other forms of communication.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Assisted management with planning and logistics for program activities.
- Stocked inventory and ordered office and kitchen supplies.
AS04 Assistant Business Manager
Metropolitan Referral Unit
05.2019 - 08.2022
- Preparing journals
- Processing and investigating invoices
- Vacancy management
- Monitoring cost centres to ensure correct allocation of expenses and revenue
- Processing HR forms and assisting with employee contracts
- Preparing financial management and monthly monitoring reports
- Monitoring and updating FTE in the MRU staff plan to ensure we remain within the budgeted FTE
- Identifying variances in financial results, providing advice to the manager and
- Implementing corrective strategies
- Data entry, analysis of data and producing pivot tables for presentations
AS03 Executive Assistant to Manager
Intermediate Care Services
06.2015 - 04.2019
- Scheduling meetings
- Diary management
- Processing/ coding invoices
- Purchasing of stationary
- Petty Cash
- Preparation of agenda and meeting papers
- Minute-taking
- Booking Fleet vehicles
- Assisting the Manager, Intermediate Care Services with various tasks
- Processing HR paperwork
- Monitoring and managing incoming and outgoing correspondence
AS02 Administration Assistant
Primary Health and Transition Services
09.2014 - 06.2015
ASO2 Receptionist
GP Plus Super Clinic Noarlunga
10.2012 - 09.2014
ASO2 Clerk
Royal Adelaide Hospital
05.2010 - 09.2012
Education
Cert III - Business Studies
TAFESA
AdelaideCert II - Business Studies
TAFESA
AdelaideGraduated Year 11 -
Blackwood High School
Diploma - Human Resource Management
Crucial Conversations
Flinders Medical CentreWrite on target
Skills
- Proficient in Microsoft suite
- Email and calendar management
- Internet Research
- IT Database (Homer, Anzio, ORMIS, EPAS, Health Track, CHIS)
- Oracle
- OBIEE SHARP
- PageUp Recruitment
- CHRIS21
- Basware
- Visio
- Staff Training
- Electronic Filing Systems
- Data entry
- Medical billing
- Project management
- Document control
- Data analysis
- Financial management
- Time management
- Budget management
- Minute-taking
- Meeting coordination
- Communication skills
- Team collaboration
- Contract management
- Reporting and documentation
- Adaptability and flexibility
- Complex Problem-solving
References
- Yasmin Tavkoff, Manager, Operational Policy, Quality and Safeguarding Directorate, 0402 104 089, yasmin.tavkoff@sa.gov.au
- Jodie Altschwager, Nursing Director, Metropolitan Referral Unit, DHW, 0477 301 432, jodie.altschwager@sa.gov.au
- Cathryn Symes, Nurse Unit Manager, Torrens House & Parent Helpline, 0491 228 738
Summary - Personal Statement
I have a bright and bubbly personality and I am friendly and easy to get along with. I feel that I am a very organised, reliable, honest, punctual and empathetic person.
Timeline
AS05 Project Officer
Operational Policy, Department for Child Protection
11.2024 - Current
AS05 Business Manager
Metropolitan Referral Unit, Department for Health and Wellbeing
07.2024 - 11.2024
Manager, Arts in Health
Flinders Medical Centre, SALHN
01.2023 - 05.2023
Program Assistant
Arts in Health, SALHN
09.2022 - 12.2022
AS04 Assistant Business Manager
Metropolitan Referral Unit
05.2019 - 08.2022
AS03 Executive Assistant to Manager
Intermediate Care Services
06.2015 - 04.2019
AS02 Administration Assistant
Primary Health and Transition Services
09.2014 - 06.2015
ASO2 Receptionist
GP Plus Super Clinic Noarlunga
10.2012 - 09.2014
ASO2 Clerk
Royal Adelaide Hospital
05.2010 - 09.2012
Cert III - Business Studies
TAFESA
Cert II - Business Studies
TAFESA
Graduated Year 11 -
Blackwood High School
Diploma - Human Resource Management
Crucial Conversations
Write on target
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