Aleisha Didomenicantonio
Melbourne,VIC
Summary
Motivated law student with a mature approach and exceptional academic performance. Bringing valuable experience in Venue Management demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Eager to integrate my coursework and passion for law into a dynamic legal environment. Committed to professional growth and to contribute to a law firm's success while developing my skills and expertise. Committed to ongoing professional development.
Overview
3
3
years of professional experience
Work History
Assistant Venue Manager
Hotel Lona
Frankston, Victoria
11.2023 - Current
- Maintained records of all event activities including attendance numbers, budgeting information and customer feedback.
- Ensured compliance with all local health codes, liquor regulations, fire codes, building codes and other applicable laws.
- Assisted in hiring new personnel when required to meet staffing demands.
- Experience in financial management including, managing budgets, wage costs forecasting, sales analysis and reporting.
- Managed day-to-day operations of the venue, including supervising staff and overseeing safety procedures.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
Operations Manager
Village Birdhouse
Mount Eliza, Victoria
06.2021 - 06.2024
- Maintained accurate inventory records to track stock levels and minimize costs.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained and reconciled general ledger accounts.
- Provided assistance in preparing tax returns annually.
- Managed payroll processing for staff members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Casual Manager
Funlab
Frankston, Victoria
05.2021 - 12.2023
- Resolved customer complaints in a polite and professional manner.
- Greeted guests upon arrival, providing excellent customer service.
- Supported and inspired an energetic team of hospitality staff.
- Assisted in managing front of house and back of house operations, including rosters, training, P&L management, forecasting, casual recruitment, COGs, and labour figures.
- Built a collaborative and inclusive culture.
- Managed all aspects of a busy, multi-faceted entertainment venue.
Education
Bachelor of Laws -
Victoria University
Melbourne, VIC04-2028
High School Diploma -
John Paul College
Frankston, VIC12-2019
Skills
- Strong writing and verbal communication
- Strong leadership
- Marketing knowledge
- Proficiency with email platforms
- Calendar management
- Customer service
- Phone etiquette (for answering phone calls)
- Attention to detail
- Fast learner
References
References available upon request.
Timeline
Assistant Venue Manager
Hotel Lona
11.2023 - Current
Operations Manager
Village Birdhouse
06.2021 - 06.2024
Casual Manager
Funlab
05.2021 - 12.2023
Bachelor of Laws -
Victoria University
High School Diploma -
John Paul College
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