ALEISHA GUPTA
Sale,VIC
Summary
Detail-oriented professional with a strong aptitude for quickly mastering new concepts, demonstrating a steadfast commitment to hard work and reliability. Extensive experience in operating cash registers, stocking merchandise, and delivering exceptional customer service highlights a proactive and organized approach to tasks. Proven ability to excel in team environments while effectively managing pressure and adapting to new challenges contributes to enhanced organizational success. A passion for fostering positive customer experiences and driving operational efficiency establishes a solid foundation for future contributions.
Overview
4
4
years of professional experience
Work History
Cashier
Strawberry Point, Farmer Joes
Melbourne, Vic
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Receptionist
Maroondah Health Care Medical Centre
Ringwood East, Vic
01.2024 - Current
- Organized and managed appointment scheduling for clients, customers, and visitors.
- Ensured a welcoming reception environment by systematically organizing materials and maintaining furniture cleanliness.
- Executed data entry tasks across multiple computer systems with precision and timeliness.
- Oversaw distribution of incoming mail, courier services, faxes, and photocopying requests.
- Facilitated administrative support by typing letters, filing documents, and managing scanning and copying tasks.
- Executed customer payment processing through cash registers and point-of-sale terminals, ensuring adherence to company policies and procedures.
- Scheduled and confirmed appointments.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Oversaw maintenance of accurate patient records to ensure compliance with privacy regulations.
Cashier
Farmer Joe's
Melbourne, Vic
07.2022 - 02.2026
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Implemented best practices for cleanliness and organization in checkout area.
- Built relationships with customers to encourage repeat business.
- Handled returns and exchanges following store policies, maintaining customer satisfaction.
Education
Certificate III - Cert III in Early Childhood Education And Care
Swinburne University of Technology
Melbourne, VIC08.2026
Diploma - Graphic Design
Swinburne University of Technology
Melbourne, VIC12.2022
VCE -
Fairhills High School
Knoxfield, VIC11.2021
Skills
- Teamwork
- Problem solving
- Communication
- Critical thinking
- Customer Service
- Guest Inquiries
- Customer Assistance
- Time Management Skills
- Work ethic and integrity
- Patience and empathy
- Hygiene practices
- CPR training
References
Priyanka (Store Manager Strawberry Point) 0490 501 930
John Hall (Family Friends Character Reference) 0411 203 133
Timeline
Receptionist
Maroondah Health Care Medical Centre
01.2024 - Current
Cashier
Farmer Joe's
07.2022 - 02.2026
Cashier
Strawberry Point, Farmer Joes
Diploma - Graphic Design
Swinburne University of Technology
VCE -
Fairhills High School
Certificate III - Cert III in Early Childhood Education And Care
Swinburne University of Technology