Aleisha Hynes
Milton,QLD
Summary
As a seasoned hospitality professional, I’ve found a deep love for this ever-changing industry over the last 7 years. I've honed my skills on results driven performance, streamlining operations, and collaboratively engaging the whole team to achieve our goals. I'm particularly comfortable with effective communication and adaptability to meeting changing goals whilst keeping consistently high standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor/Venue Manager
Green Beacon Brewing
07.2022 - Current
- Creation and execution of all day-to-day venue operations, including but not limited to: FoH customer service, P&L’s, stock control, staff hiring/firing/training, COG’s and labour costs, budgets/targets (meeting set goals and creating for team), events management, functions management, marketing, extensive craft beer knowledge, menu creation (food, drinks, cafe.) Opening of a kitchen & a cafe, relationship building and managing (brewing team, office team, larger business head office, local community groups, and neighbours, reps), legislation knowledge (BCC, OLGR, police)
Bartender
Hey Chica
03.2022 - 08.2022
- Customer service, bartending, stock control and management (wastage and stock take), product knowledge (various spirits), cocktail creation, tracking of staff tabs
FoH
Mr Chester
11.2021 - 03.2022
- Customer service, stock control and management, product knowledge (wine specific)
Bartender
Kenjin After Dark
06.2021 - 01.2022
- Customer service, bartending - high volume basics, basic cocktails, stock control, product knowledge (various spirits), cocktail creation, staff training - beverages
Bartender
X Cargo
03.2021 - 06.2021
- Customer service, bartending - advanced cocktail knowledge and high volume service, food running
Bartender
Su Casa
08.2020 - 03.2021
- Customer service, bartending - high volume basics, booth and VIP service
Promotional Supervisor
Birdees
03.2019 - 04.2020
- Autonomous work conditions, creating/running various themed nights, events management, liaising between universities, hiring staff, rostering, social media, bartending - high volume basics
Digital Marketing Intern
Allies Management/Sundays at Stockies
02.2019 - 05.2019
- Autonomous work conditions, social media supervisor for various clients, weekly reports, creating social media campaigns, assisting with promotional events, customer service, client management, assisting with the ‘Sundays at Stockies’ event weekly
Volunteer Coordinator
GUGC Student Guild
03.2015 - 11.2018
- Assisting with events management (uni parties, O-Week, Race Day), social media, social point of contact, rostering of volunteers, planning/running corporate style team building and camps
University Promoter
Cocktails Nightclub
06.2017 - 05.2018
- Autonomous work conditions, creating/running various themed nights, events, liaising between universities and venue, bartending - high volume basics
Retail Assistant
Cotton On
06.2015 - 08.2016
- Customer service, KPI’s, stock control, visual merchandising, activations, section supervisor
Retail Assistant
Big W
12.2011 - 06.2015
- Customer service, store recovery (organisation), nightfill, stock control, activations, visual merchandising
Education
High School Diploma -
Miami High State School
Gold Coast11-2014
Skills
Simplifying complexities
Events & functions management
Customer service
Business administration
Identifying knowledge & process gaps (SOP creation)
Bartending / Waitstaff
Certification
RSA
RMLV
Approved Managers License
Food Safety Licence
First Aid inc. Defib certification
Timeline
Supervisor/Venue Manager
Green Beacon Brewing
07.2022 - Current
Bartender
Hey Chica
03.2022 - 08.2022
FoH
Mr Chester
11.2021 - 03.2022
Bartender
Kenjin After Dark
06.2021 - 01.2022
Bartender
X Cargo
03.2021 - 06.2021
Bartender
Su Casa
08.2020 - 03.2021
Promotional Supervisor
Birdees
03.2019 - 04.2020
Digital Marketing Intern
Allies Management/Sundays at Stockies
02.2019 - 05.2019
University Promoter
Cocktails Nightclub
06.2017 - 05.2018
Retail Assistant
Cotton On
06.2015 - 08.2016
Volunteer Coordinator
GUGC Student Guild
03.2015 - 11.2018
Retail Assistant
Big W
12.2011 - 06.2015
High School Diploma -
Miami High State School
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