As a proven Customer Service Specialist at Hertz Car Rental, I consistently elevated customer loyalty through empathetic service and efficient resolution of complaints. My strong communication and problem-solving abilities contributed to achieving high satisfaction rates. I excel in multitasking and maintaining professionalism under pressure, fostering a customer-centric culture.
In healthcare, I bring 560 hours of hands-on experience in hospital settings, demonstrating attentiveness and focus. I excel in quickly establishing rapport with patients and families, and I am skilled in patient care, assessments, medication administration, and health education. Known for my organisational skills and reliability, I effectively manage multiple priorities with a positive approach. I am proactive in taking on additional responsibilities to support team objectives. I am seeking a full-time position that challenges myself professionally, utilising my interpersonal, time management, and problem-solving skills to contribute to organisational success.
IRT Group - Thomas Holt (Kirrawee) 80 hours: (2022)
Liverpool Hospital (CB4F) 112 hours: (2023)
Liverpool Hospital (CB2/ICU) 80 hours: (2023)
Liverpool Hospital (Peri-op/SSSU) 120 hours: (2023)
Fairfield Hospital (Satellite Dialysis Unit) 112 hours: (2024)
First Aid Certificate
First Aid Certificate
Foundation Studies Program in Health Science and Nursing Certificate