Summary
Overview
Work History
Education
Skills
Timeline
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ALEJANDRA CHICA URREGO

Carlton

Summary

Detail-oriented and analytical Merchandising Assistant with experience in developing and maintaining planograms to optimize store layouts and enhance product visibility. Proficient in using SAP and Spaceman to manage planograms data, ensuring accuracy and alignment with merchandise strategies. Skilled in analyzing sales performance and collaborating with cross-functional teams to drive operational efficiency and maximize sales. Adept at implementing merchandising solutions that improve the customer shopping experience while supporting business objectives.

Overview

12
12
years of professional experience

Work History

Merchandising Assistant

Aldi
11.2023 - Current
  • Develop and optimize planograms to ensure efficient product placement, maximizing sales and enhancing the customer shopping experience.
  • Analyze sales data and store layouts to create visually appealing and operationally effective merchandise plans.
  • Collaborate with cross-functional teams,including buyers and managers, to align merchandising strategies with business objectives.
  • Contributed ideas during monthly merchandising meetings for potential improvements or creative solutions to challenges faced within the department.
  • Maintain accuracy in product displays, ensuring compliance with company guidelines and market trend.


Store Manager

ALDI
06.2020 - 11.2023
  • Responsible for overseeing the overall operations and performance of an Aldi Store
  • Ensuring store’s success by effectively managing the staff, maintaining a high level of customer service, and driving sales and profitability
  • My weekly routines included the following, but not limited, activities: - Opening or closing store
  • Delivering great customer service to customers
  • Listen, understand, and resolve complaints and refunds
  • Plan and create strategies daily to achieve targets and KPIs
  • Provide training to my staff to create a productive and efficient environment
  • Stock maintenance to provide availability to customers
  • Banking and cashing up activities
  • Follow up on orders, credits, and deliveries to make sure inventory KPIs are met
  • Reporting weekly to the Area manager to comply with results and expectations
  • Training staff to keep safety first and regularly evaluating procedures


Supervisor

Priceline
11.2014 - 09.2019
  • My weekly routines included the following, but not limited, activities: - Opening or closing store
  • Provide an environment where the customer is welcomed
  • Resolve complaints
  • Communicate to the staff daily tasks
  • Stock management and control
  • Banking and cashing up activities
  • Follow up orders, credits, and deliveries
  • Communication with suppliers.

Shift leader

Guzmán & Gómez - Mexican Restaurant Taqueria
05.2013 - 06.2018
  • My weekly routines included the following, but not limited, activities: - Providing a warm welcome for customers
  • Receive food & drink orders & serve customer requests to the standards required
  • Serving dishes to customers at tables
  • Understand menu content and keeping up to date with any menu changes
  • Passing food orders through to the kitchen staff promptly
  • Ensuring the food service area is left clean and tidy once all the guests have left
  • Check on customers asking if they are enjoying their meals and service
  • Supervise restaurant operations while on Shift
  • On shift management of the restaurant team in accordance with policies and procedures
  • Inventory reports
  • Cash handle.

Education

RSA Certificate (Responsible Service of Alcohol) -

First Aid Certificate / -

Advance Diploma of Leadership and Management -

Apex Institute of Education
2019

Diploma of Leadership and Management -

Apex Institute of Education
2018

Diploma of Hospitality -

Strathfield College
2015

Skills

  • Problem solving and decision making
  • Hardworking and quick learning
  • Communication skills - Reliability
  • Time Management
  • Microsoft office
  • Goal oriented
  • SAP implementation
  • Merchandise planning
  • Store layouts
  • Planogram design
  • Multitasking Abilities

Timeline

Merchandising Assistant

Aldi
11.2023 - Current

Store Manager

ALDI
06.2020 - 11.2023

Supervisor

Priceline
11.2014 - 09.2019

Shift leader

Guzmán & Gómez - Mexican Restaurant Taqueria
05.2013 - 06.2018

First Aid Certificate / -

Advance Diploma of Leadership and Management -

Apex Institute of Education

Diploma of Leadership and Management -

Apex Institute of Education

Diploma of Hospitality -

Strathfield College

RSA Certificate (Responsible Service of Alcohol) -

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ALEJANDRA CHICA URREGO