Alejandra Monroy Herrera

BESPOKE HOUSE CARE

• Communicated effectively with clients to identify needs, gather feedback, and provide quality service.
• offer decluttering and tidy service transform the whole atmosphere
• Increased client satisfaction rates by consistently delivering exceptional service in line with their expectations.

• Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
• Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
• Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
• Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
• Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.

• Worked collaboratively with other departments within the organization, such as marketing and sales teams, to maximize overall business performance.
• Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.
• Contributed to successful product launches by coordinating with marketing and sales teams on promotional materials.
• Utilized B2B software to create and analyze marketing and sales reports to track budgets for supply and reconciliation.