Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra Mora

Westmead,NSW

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Compass Group. Excelled in organizational skills and adaptability, leading a team at Macrosis IT to achieve 100% customer satisfaction. Expert in office administration and a committed team player, I bring both hard and soft skills to drive success.

Overview

15
15
years of professional experience

Work History

Compass Group

Catering Assistant
10.2023 - Current
  • Maintain a clean and safe kitchen and service area
  • Adhere to our high standards of food safety
  • Monitor stock and minimise wastage
  • Food preparation.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.


Mad Mex

Team Member
12.2022 - 10.2023
  • Customer service.
  • Prep food


Macrosis IT

Sales Manager
10.2012 - 07.2018
  • Charge of sales and material purchases, direct communication with the customer, provide the information and solutions of what they need, and continue the entire process from start to finish to guarantee 100% customer satisfaction.
  • In charge of a team of 4 people who are responsible for providing the services that the client needs, training on how to approach the client and know all aspects of the service.
  • In charge of all types of quotes and invoices for the product and service provided by the company.
    side jobs
    • Advertising design for services and products.
    • Massive advertising and social networks.
    • Responsible for purchasing products from suppliers for sale to the public, local suppliers and Amazon and eBay.
  • Managed time efficiently in order to complete all tasks within deadlines.


Dental Victoria

Dental Assistant / Receptionist
03.2010 - 06.2012
  • Reduced aging accounts receivable balance
  • Documented medical claim actions by completing forms, reports, logs and records.
  • Examined medical treatment records and medical bills to gauge overall extent of liability.
  • Assisted patients in understanding their coverage limitations or non-covered services, promoting transparency and patient satisfaction during the billing process.

Education

Diploma - Graphic Design

Tecmilenio
Matamoros Mexico
04-2011

Skills

  • Organizational Skills
  • Adaptability
  • Works well in team environment
  • Office Administration
  • Responsible and Punctual

Timeline

Compass Group

Catering Assistant
10.2023 - Current

Mad Mex

Team Member
12.2022 - 10.2023

Macrosis IT

Sales Manager
10.2012 - 07.2018

Dental Victoria

Dental Assistant / Receptionist
03.2010 - 06.2012

Diploma - Graphic Design

Tecmilenio

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Alejandra Mora