Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandra Villarreal

Brisbane,Qld

Summary

Well-qualified fund management professional with collaborative approach to asset management, investor relations and performance monitoring. Good listening, team-building and data analysis skills. Attentive in directing financial operations, developing policies and maintaining compliance.

Overview

9
9
years of professional experience

Work History

Sales Agent

Avis Budget Group
Brisbane, QLD
10.2022 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Negotiated contracts with customers to secure sales deals.

Shift Supervisor

Guzman y Gomez
Brisbane, Qld
10.2018 - 11.2023
  • Emphasized fast, friendly customer service.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.

Trust Administrator

Scotiabank Group
Colombia/Bogota, Bogota
08.2015 - 08.2018
  • Performed detailed reviews of financial statements.
  • Created and implemented procedures and best practices for bank reconciliation process and completed balance sheet reconciliations.
  • Coordinated activities between all parties involved in a trust transaction or distribution process.
  • Analyzed financial data to determine appropriate asset allocation strategies.
  • Managed trust distributions in accordance with terms of the agreement.

Education

High School Diploma -

Australian College of Technology And Bussines
Brisbane, QLD
08-2021

Bachelor of Economics -

Universidad Central
Colombia
07-2017

Some College (No Degree) - Tecnology Accounting

SENA
Colombia
01-2015

Skills

  • Paperwork Processing
  • Sales Follow-Up
  • Team Collaboration
  • Adaptability
  • Report Writing

Languages

Spanish
Professional

Timeline

Sales Agent

Avis Budget Group
10.2022 - Current

Shift Supervisor

Guzman y Gomez
10.2018 - 11.2023

Trust Administrator

Scotiabank Group
08.2015 - 08.2018

High School Diploma -

Australian College of Technology And Bussines

Bachelor of Economics -

Universidad Central

Some College (No Degree) - Tecnology Accounting

SENA

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Alejandra Villarreal