Alejandro Guardado
Perth ,WA
Summary
Proven professional with experience at Hungry Jack's, adept in cash handling and customer satisfaction. Demonstrated ability to maintain composure under pressure, exceeding customer service goals. Skilled in problem-solving and multitasking, contributing to team efficiency and productivity at Nukote Coating Systems. Committed to reliability and professionalism, enhancing workplace dynamics and client experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Hungry Jack's
Ellenbrook
01.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Trade Assistant
Nukote Coating Systems
Perth, WA
12.2023 - 01.2024
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Contributed to environmental sustainability efforts by managing waste and recycling materials.
- Enhanced team productivity by efficiently organizing tools and materials for easy access.
Education
Aveley Secondary College
Skills
- Reliability and punctuality
- Patience and composure
- Cash handling expertise
- Customer inquiries
- Data entry proficiency
- Drawer management
- Strong numeracy
- Positive and professional
- Customer Satisfaction
- Cleaning and sanitizing
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Team building
- Time management abilities
- Physical Stamina
Languages
Spanish
Native or Bilingual
Additional Information
References -
Tim Manuel -0451080256
Vanessa Quintanilla -0431 307 440
Imogen m - 0426166501
Timeline
Customer Service Cashier
Hungry Jack's
01.2024 - Current
Trade Assistant
Nukote Coating Systems
12.2023 - 01.2024
Aveley Secondary College