Summary
Overview
Work History
Skills
Languages
AVAILABILITY HALF-TIME WEEKDAYS AND FULL-TIME WEEKEND.
Timeline
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ALEJANDRO MASTRANGELO

ALEJANDRO MASTRANGELO

Surry Hills,NSW

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

8
8
years of professional experience

Work History

Waiter

Andres Carne De Res
01.2021 - 12.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Event Coordinator

EIDOS S.A.S
04.2017 - 02.2020
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Performed event coordination for larger parties and gatherings.
  • Hired, trained and supervised volunteers and support staff required for events.

Waiter

Harry Sasson
07.2017 - 01.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.

Hostess

Di Lucca Restaurant.
03.2015 - 05.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Skills

  • Buffet Setup and Takedown
  • Customer Service and Rapport
  • Inspecting Tickets
  • VIP Support
  • Seating Assignment Preparation
  • Dining Area Maintenance
  • Wine Knowledge
  • Courteous Phone Demeanor
  • Guest Satisfaction
  • Sales Techniques
  • Guest Relations

Languages

Spanish
Native or Bilingual
English
Limited Working

AVAILABILITY HALF-TIME WEEKDAYS AND FULL-TIME WEEKEND.

Student visa

Timeline

Waiter

Andres Carne De Res
01.2021 - 12.2022

Waiter

Harry Sasson
07.2017 - 01.2018

Event Coordinator

EIDOS S.A.S
04.2017 - 02.2020

Hostess

Di Lucca Restaurant.
03.2015 - 05.2016
ALEJANDRO MASTRANGELO