Alejandro Camilo Jimenez Bolanos
Summary
Knowledgeable and dedicated customer service professional with one year of experience in sales industry as well as a Installation Technician with background in commercial and residential installations. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Installation Supervisor
SFI Subframe Installations PTY LTD
10.2023 - Current
- Consistently met deadlines through efficient task delegation among team members based on individual strengths and expertise levels.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Created and maintained up-to-date records of all installed systems and equipment.
- Followed all company guidelines regarding safety procedures when out in field.
Customer Service Officer
El Triunfo Electrical Supplier
06.2020 - 09.2022
- Conducted thorough research to provide detailed solutions to complex customer inquiries, ensuring satisfaction and understanding.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
General - English
Cass Training International College
Sydney05.2023
General - English
American School Way Institute
Bogota, Colombia10.2019
High School Diploma -
Andean Institute of High School And Training
Bogota, Colombia12.2017
Skills
- Field Operations
- Customer Service
- Safety Compliance
- Construction Methods
- Machinery Operations
- Decision-Making
- Crew Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Installation Supervisor
SFI Subframe Installations PTY LTD
10.2023 - Current
Customer Service Officer
El Triunfo Electrical Supplier
06.2020 - 09.2022
General - English
Cass Training International College
General - English
American School Way Institute
High School Diploma -
Andean Institute of High School And Training
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