Alelia Tuimoala
Griffith
Overview
6
6
years of professional experience
Work History
Pass Assistant Agent
Air Terminal Services
10.2023 - 01.2025
- Directing passengers in the check-in lobby to the appropriate counters
- Assist passengers with documentation
- Advice passengers on free baggage allowances-checked and cabin
- Handle incapacitated passengers
- Perform other passenger related duties as required.
Cashier
Tappoo Group of Companies
05.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Motibhai Group of Companies
07.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree -
Natabua High School
Lautoka, Fiji01-2014
Skills
- Problem-solving skills
- Honest and reliable
- Positive attitude
- Customer service and care
- excellent customer service
- strong communication abilities
- attention to detail
- flexibility to work irregular hours
- and the capability to handle stressful situations calmly
- accurate cash handling
- especially when assisting passengers with special needs
Timeline
Pass Assistant Agent
Air Terminal Services
10.2023 - 01.2025
Cashier
Tappoo Group of Companies
05.2022 - 10.2023
Cashier
Motibhai Group of Companies
07.2019 - 06.2020
No Degree -
Natabua High School
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