ALEN JOE THOMAS

• Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
• Served as point of contact for internal and external customers seeking support and information.
• Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
• Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress..
• Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
• Established strong relationships with local authorities ensuring adherence to codes/regulations while facilitating efficient permit acquisition.
• Assisted in budget preparation for facility expenses, aligning with financial objectives.
• Led organization of corporate events, facilitating seamless execution and positive feedback.
• Developed and maintained comprehensive facility management database, improving record-keeping accuracy.
• Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
• Managed access control systems to ensure building security and employee safety.
• Enhanced facility safety by conducting regular inspections and identifying hazards.
• Ensured compliance with health and safety regulations, maintaining safe environment for all staff.
• Facilitated workspace reconfigurations to support team expansions and project requirements.
• Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
• Reduced downtime in facility equipment by establishing preventive maintenance schedule.
• Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
• Maintained facility grounds, equipment, and safety compliance.
• Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
• Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Controlled expenses to meet budget requirements.
• Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
• Led cross-functional teams to complete complex facility projects on time and within budget constraints.
• Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
• Utilized benchmarking data to identify best practices in industry, leading continuous improvement initiatives within t facilities management team.
• Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
• Led facility management staff and consultants in producing business plan that focused on facility operations.

Responsible for managing and coordinating Interior Turnkey Fit-Out, Retrofit and refurbishment projects from tendering, design, development, execution to handover

Also managed Hard services of Luxury Retail Boutiques (BOTTEGA, PRADA, MIU MIU, DIOR, LANGE & SOHNE, LA -PERLA, HANRO,FENDI, BULGARI, CHANNEL, RAYBAN), Offices, Residential and Commercial clients with a team of 40+ members and sub-contractors.

OPERATIONS

• Work with store management and their teams and support their day-to-day activities
• Ensure brand policies and procedures are implemented and respected
• Identify areas of improvement, and work with HQ teams to implement changes to support and maximize
• Liaise with HQ to efficiently roll-out all Omni-channel features
• Propose necessary changes to elevate offer where needed
• Responsible for departmental budget and forecast
• Prepare budget files, monitor, and control expenses
• Manage and control inventory and operations by location, take corrective measures as necessary
• Work with stores, Buying, and VM teams to entertain exceptional requests
• Plan, execute, and follow up on Omni-channel features rollouts in region

PROJECTS

• Technical Pre-Inspection of site conditions and coordination with landlord for documentation and technical data
• technical team to prepare BOQs concept design, MEP drawings and shop drawings
• Sub-contractor management
• Project planning, management and monitoring of site works as per plan
• Managing submissions, work permit applications and documentation
• Plan and manage projects, and prepare material, cost and timing estimates, reports and design specifications for machinery and systems
• Supervise technicians, technologists and other engineers and review and approve designs, calculations, and cost estimates MAINTENANCE
• Managing facility maintenance issues of all clients under contract including call-outs and PPMs
• Managing mobile maintenance team and responding to call-outs in timely manner
• Inspection of sites prior to signing contracts and preparation of technical details
• Develop maintenance standards, schedules and programs and provide guidance to industrial maintenance crews
• Ensuring that property and assets are maintained in highest order through implementation of apt monitoring record methods and appointment of suitable competent personnel
• Supervise and direct daily activities of all Engineering Department supervisors and subordinates
• Observe activities to ensure adherence to policies and operating procedures
• Check on completed repair and maintenance works to ensure that established standards have been met.

• Designs, implements, and refines product development, testing, and manufacturing processes
• Manages staff and assigns tasks to engineering and technical personnel
• Leads teams in development of new products, solutions, and processes
• Oversees project logistics and resource allocation
• Strives to improve efficiency and sustainability of processes and product designs, and to reduce waste
• Secures resources needed for teams to excel, including researching, and proposing capital investments
• Helps to create and oversee project budgets and engages in cost management strategies
• Communicates technical information to non-technical stakeholders, including investors and potential customers
• Creating detailed drawings, schematics, concept designs and design calculations, using solid works, Ansys and AutoCAD
• Creating list of specifications for manufacture and determining materials, piping, and resources of site
• Carrying out maintenance on mechanical parts and equipment’s which includes periodic inspections and preventive maintenance works
• Ensuring quality standards and policies for installation, testing, inspection, and maintenance according clients need
• Measuring performance of mechanical components and machines, and carrying out repairing/replacing or modification of components
• Improving project delivery by driving key performance indicators (KPIs), managing team, mentoring, and leading department, Implementing, and managing ongoing improvement
• Ensuring products or parts meet compliance regulations during assembly or installation
• Assist implementation of new processes, systems, and technology, providing training to staff and creating supporting documents and resources
• Ensure all safety regulations and standards were adhered to.