Thi Thuan Tran
Melbourne,VIC
Overview
1
1
year of professional experience
Work History
Support Worker
Community Care
09.2023 - 11.2023
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Warehouse Assistant
Oceania Clothing
10.2022 - 11.2023
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as a Warehouse Assistant.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
Certificate III - CERTIFICATE 3 INDIVIDUAL SUPPORT WORKER
EINSTEIN COLLEGE
Melbourne, VIC02.2024
Bachelor - English
DUY TAN UNIVERSITY
VIETNAM07.2014
Skills
- Emotional Support
- Daily Living Support
- Life Skills Development
- Presentation Design
- Meal Preparation
- Daily Living Assistance
- First aid and CPR
Timeline
Support Worker
Community Care
09.2023 - 11.2023
Warehouse Assistant
Oceania Clothing
10.2022 - 11.2023
Certificate III - CERTIFICATE 3 INDIVIDUAL SUPPORT WORKER
EINSTEIN COLLEGE
Bachelor - English
DUY TAN UNIVERSITY