Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
References
Timeline
GeneralManager

Alendra Singh

North Lakes,Queensland

Summary

Highly versatile and dedicated professional with extensive experience in warehouse operations, event assistance, computer-aided design, sales, and retail environments. Demonstrated ability to excel in fast-paced and dynamic settings, with a proven track record of efficiently handling tasks, providing exceptional customer service, and contributing to team success. Proficient in inventory management, event coordination, client interaction, and retail sales. Skilled in using computer-aided design (CAD) software to create detailed models and designs. Known for strong work ethic, adaptability, and excellent communication skills. Seeking to leverage a diverse skill set in a challenging role within a forward-thinking organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Team Member

City Beach Australia
Brisbane, Queensland
09.2023 - 12.2024
  • Managed inventory control systems to track products into and out of the warehouse facility.
  • Collaborated with team members on various tasks related to order fulfillment activities.
  • Received, unpacked and sorted incoming goods according to predetermined criteria.
  • Maintained the cleanliness of the warehouse area at all times.
  • Provided support during peak periods such as holidays or special promotions.
  • Ensured compliance with safety regulations when handling hazardous materials.
  • Filled customer orders accurately and efficiently in a timely manner.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Organized stockroom shelves to ensure efficient storage of products.

Sales Representative

Fair Value Solar
Brisbane, Queensland
01.2024 - 07.2024
  • Analyzed customer feedback to improve products and services.
  • Performed market research to identify potential sales opportunities.
  • Researched competitors' products, prices, and sales techniques.
  • Generated new sales leads through cold calling and networking activities.
  • Identified opportunities for cross-selling additional products and services.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Team Member

Subway
North Lakes, Queensland
02.2024 - 06.2024
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Monitored expiration dates on food items for freshness assurance.
  • Resolved customer issues promptly in a professional manner.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Operated cash registers to process payments from customers.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to achieve daily goals.
  • Answered phone calls regarding inquiries about products or services.
  • Greeted customers upon entering the store with friendly demeanor.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Participated in regular training sessions to improve product knowledge and service skills.

Modeler

Pangea
Newstead, Queensland
06.2023 - 01.2024
  • Utilized sculpting software to create intricate details on 3D objects.
  • Managed multiple projects simultaneously while adhering to strict deadlines.
  • Designed hard surface elements such as buildings, vehicles and machinery by utilizing CAD programs like AutoCAD or Maya.
  • Constructed terrain surfaces from height maps and other digital elevation data sources.
  • Implemented UV mapping techniques to enable texture painting onto 3D models.
  • Drafted sketches for prospective projects to present to clients.
  • Created original artwork in a variety of mediums including oil, acrylic, and watercolor paints, pencils, charcoal, pastels, and markers.

Event Assistant

Fiji Showgrounds
Suva, Fiji
01.2020 - 12.2022
  • Responded promptly to inquiries from guests or other stakeholders regarding event details.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
  • Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
  • Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
  • Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
  • Implemented processes for collecting feedback from attendees after completion of an event.
  • Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.

Hotel Front Desk Clerk

Maui Bay Fiji
Suva, Fiji
02.2022 - 07.2022
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Greeted guests in a professional and friendly manner.
  • Ensured that all guest requests were met promptly, courteously and efficiently.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.

Team Member

Jacks Of Fiji
Suva, Fiji
04.2021 - 12.2021
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Participated in team meetings to discuss strategies for improvement.
  • Rotated through series of different stations based on team needs.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.

Education

ASSOCIATE OF APPLIED SCIENCE IN CIVIL ENGINEERING CANDIDATE -

TAFE Queensland
QLD
07.2024

MICRO CREDENTIALS IN SOFTWARE DEVELOPMENT -

Future Skills Academy
07.2023

YEAR 13 COMPLETION CERTIFICATE -

Bhawani Dayal Arya College
12.2022

Skills

  • Flexible and Adaptable
  • Software Development
  • Agile Methodology
  • Microsoft Office
  • Food and Beverage Service
  • Food Packaging and Labeling
  • Teamwork and Collaboration
  • Serve Customers
  • Organization and Time Management
  • Packaging and Labeling
  • Quality Control
  • Problem-Solving
  • CAD software proficiency
  • Time management abilities
  • Analytical Skills
  • Multitasking
  • Decision-Making
  • Cash Handling
  • Workplace Safety
  • Customer Service
  • Complaint resolution
  • Goal Setting and Achievement
  • Training and mentoring
  • Collaboration and Teamwork
  • Sales and Marketing
  • Strong Organization
  • Sales experience
  • Brand Marketing
  • Creativity and Innovation
  • Network development
  • Customer Needs Assessment
  • Sales Development
  • Lead Generation
  • Competitor research
  • Client Service
  • Sales closing
  • Business Development
  • Strategy Development
  • Customer retention abilities
  • Performance Improvement
  • Interpersonal communication skills
  • B2B and B2C sales
  • Product and service knowledge
  • Product Merchandising
  • Upselling and Cross Selling
  • Strategic Planning
  • Product Promotions

Certification

  • RSA
  • Micro-Credentials in Software Development

Affiliations

Outside of my professional life, I am a well-rounded individual with a passion for various creative and community-focused activities. I have a deep appreciation for art and enjoy drawing as a form of self-expression. Reading is another favorite pastime, allowing me to continually learn and explore new ideas. Cooking is a hobby I cherish, as it lets me experiment with flavors and share delicious meals with friends and family. I am an avid sports enthusiast, regularly attending and participating in sporting events. I also enjoy getting involved in community events and helping people whenever possible. Gardening is a peaceful and rewarding activity that allows me to connect with nature and cultivate beautiful green spaces. These interests not only enrich my personal life but also contribute to a balanced and fulfilling lifestyle.

Languages

English
Full Professional
Fiji
Full Professional
Japanese
Limited
Nepali
Limited
Korean
Limited
Hindi
Limited

Accomplishments

  • Event Manager Promotion: Quickly advanced from Event Assistant to Event Manager, showcasing exceptional organizational and leadership skills.
  • Art Competitions: Award-winning artist with multiple victories in various art competitions, demonstrating creative excellence and talent.
  • Design Recognition: Created a design selected for the prestigious Fiji Coca-Cola Triple RRR Initiative campaign, highlighting innovation and design prowess.
  • Academic Excellence: Achieved top scores in Physics, Chemistry, and Technical Drawing and Design during high school, reflecting strong academic capabilities.
  • Quiz Competition: Represented school in a quiz competition during primary school, showcasing knowledge and competitive spirit.
  • Athletic Representation: Represented school in soccer, athletics (1000m relay and 800m), and rugby, demonstrating versatility and athletic ability.
  • Leadership at Subway: Rapidly promoted to Shift Supervisor at Subway from a Junior Team Member within two months, exemplifying leadership and dedication.

References

References available upon request.

Timeline

Team Member

Subway
02.2024 - 06.2024

Sales Representative

Fair Value Solar
01.2024 - 07.2024

Warehouse Team Member

City Beach Australia
09.2023 - 12.2024

Modeler

Pangea
06.2023 - 01.2024

Hotel Front Desk Clerk

Maui Bay Fiji
02.2022 - 07.2022

Team Member

Jacks Of Fiji
04.2021 - 12.2021

Event Assistant

Fiji Showgrounds
01.2020 - 12.2022

ASSOCIATE OF APPLIED SCIENCE IN CIVIL ENGINEERING CANDIDATE -

TAFE Queensland

MICRO CREDENTIALS IN SOFTWARE DEVELOPMENT -

Future Skills Academy

YEAR 13 COMPLETION CERTIFICATE -

Bhawani Dayal Arya College
Alendra Singh