Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Leadership
Referees
Timeline
OfficeManager

Alesha Kumar

Current Undergraduate Psychology Student
Sydney,NSW

Summary

Enthusiastic psychology student motivated to learn, grow and excel in UNSW and develop proficient skills in collecting, interpreting, and conducting psychological research.

Recognised consistently for performance excellence and success at UNSW. Strong communication skills and positive work ethics within teams, and is confident in their ability to produce exemplary work in research settings.

Overview

1
1

Year of post-secondary education

3
3
Languages

Work History

Customer Service Representative

Coles
Stanhope Gardens , NSW
2017.11 - 2017.12
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Recommended products to customers, thoroughly explaining details.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collected customer feedback and made process changes to exceed customer satisfaction.

Chemical Engineering Intern

School Of Chemical And Biomolecular Engineering
University of Sydney , NSW
2017.07 - 2017.07
  • Developed processes based on critical needs, preset efficiency standards and cost reduction measures.
  • Undertook preventive maintenance and safety inspections for smooth, uninterrupted operations.
  • Evaluated project proposals for potential environmental impact, reporting findings to the employer and appropriate regulatory agencies.
  • Led startup and shutdown procedures, maintaining compliance with plant operations manual and technical guidelines.
  • Managed operators in chemical processing plant, maintaining overall product quality.
  • Evaluated production activities and provided suggestions for quality improvements and cost control.

Education

Bachelor of Psychology (Honours) -

University Of New South Wales
Sydney, NSW
2021.02 - Current

Bachelor of Psychological Science -

University Of New South Wales
Sydney, NSW
2020.02 - 2021.02

Glenwood High School
Glenwood, NSW
2014.01 - 2019.09

Skills

Report preparation

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Accomplishments

1st in CRIM1011 in Term 3, 2020.
3x Medal of Excellence.

Community service/volunteering (Clean up Australia Day and School Formal Committee): 2017 - 2019.

1st in Ancient History (2014).

1st in French (2014).

2nd in Ancient History (2015).

Sport (Representative/Captain - Netball, Newcombe Ball, Softball, Tee-Ball, Tennis, Swimming, Figure Skating, and Ultimate Frisbee): 2011 - 2017.

Clubs and Societies (School Band): 2013 - 2015.

Chorister, Soloist, and Flautist (School/Community): 2010 - 2013.

Clubs and Societies (Executive role - School Prefect): 2013 - 2013.

Public Speaking (First place and Runner-up) and Debating (Runner-up): 2011-2015

Languages

English

French

Hindi

Interests

Makeup, Fashion, and Visual Design

League of Legends (Top 7% in Oceania)

Discursive writing, Creative writing, and Reading

Public Speaking and Debating

Leadership

Peer Support/Mentor (MATES Mentoring Program): 2017 - 2018.

Youth Leadership Program (Step Up, Stand Out Leadership Program and Rise Above Leadership Program by E-LEAD): 2017 - 2018.

Captain (Sport): 2013 - 2013.

Leadership Award(s): 2011 - 2013.

National Young Leaders Forum (NYLF): 2013 - 2013.

Prefect (School): 2013 - 2013.

SRC (President/Executive position): 2013 - 2013.

SRC (Representative): 2008 - 2011.

Referees

Andy Kaladelfos

Senior Lecturer

School of Social Sciences, University of New South Wales

E: a.kaladelfos@unsw.edu.au

Lidija Krebs Lazendic

Lecturer and Senior Research Associate

School of Psychology, University of New South Wales

E: l.krebs lazendic@unsw.edu.au

Timeline

Bachelor of Psychology (Honours) -

University Of New South Wales
2021.02 - Current

Bachelor of Psychological Science -

University Of New South Wales
2020.02 - 2021.02

Customer Service Representative

Coles
2017.11 - 2017.12

Chemical Engineering Intern

School Of Chemical And Biomolecular Engineering
2017.07 - 2017.07

Glenwood High School
2014.01 - 2019.09
Alesha KumarCurrent Undergraduate Psychology Student