Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Timeline
Generic

Alesha Lannoy

Newcastle,NSW

Summary

Driven by my ambition and dedication to be a Psychologist, I believe I have the intellectual capabilities, values and motivation to successfully complete a Master's degree in Psychology.

Being in the final stages of completing a Bachelor of Psychological Science (Honours), I have developed a deep understanding of the scientist-practitioner model and the importance of integrating empirical evidence into clinical practice. My work experience has taught me how to engage with people, listen empathetically, and provide support in high-pressure situations.

Beyond my academic and practical skills, I am a kind, patient and open-minded person. I approach each interaction with genuine compassion and a willingness to understand different perspectives. This, combined with my professional experiences, has strengthened my ability to connect with diverse individuals and support them through challenges.

Overview

4
4
years of professional experience

Work History

Support Worker

Hire Up
01.2024 - Current
  • This has been a flexible, casual position that has allowed me to gain hands-on experience while balancing university commitments. The role has provided me with an opportunity to support individuals with various needs, further developing my empathy, patience, and understanding of how mental health challenges.
  • It has improved my ability to build rapport with individuals from diverse backgrounds and enhanced my skills in assessing and responding to clients' emotional and practical needs, whilst maintaining a client-centred approach.

Administrative Assistant

Oracle Psychology
03.2023 - Current
  • This clinic is a larger, fast-paced clinic, primarily serving children and adolescents, whilst also seeing adults. Working in this high-pressure environment, I am frequently required to balance a variety of responsibilities, including liaising with parents, and clients, coordinating care with third-party referrers (such as the Department of Communities and Justice) and facilitating communication between clients and clinicians.
  • This experience has significantly improved my ability to remain composed with solution-focused when managing sensitive situations, such as phone conversations involving suicidal ideation or overwhelmed parents seeking urgent guidance. These interactions have deepened my crisis management skills, as well as my capacity for empathetic, client-centred care.
  • I have cultivated a deep understanding of the National Disability Insurance Agency, which is essential for ensuring clients are receiving appropriate services based on their goals and funding.
  • My role in assisting with editing psychological assessment reports has refined my attention to detail, enhancing my knowledge of report structure, test scoring, written communication and the clarity required in professional documentation.
  • This position has given me valuable insight to the therapeutic process, and the critical importance of informed consent, ethical standards, and comprehensive assessments in a clinical setting.

Administrative Assistant

Switch Psychology
04.2022 - 09.2022
  • As my first private practice position, this position initiated my invaluable work experience which has contributed to my professional growth and clinical readiness.
  • At this small adult clinic, I learned to manage client appointments and gained an in-depth understanding of Medicare policies, such as session rebates and Mental Health Care Plan (MHCP) requirements.
  • This position allowed me to develop strong communication skills, both face-to-face and over the phone, using active listening techniques such as paraphrasing and verbal affirmations, which are critical for de-escalating difficult situations.
  • Here, I solidified my ability to engage with clients in a calm, empathetic manner, providing them with a sense of support and clarity in moments of distress.

Swimming Instructor

Fins Swim School
03.2021 - 05.2022
  • Responsibilities of swimming instructing include vibrant personality, engaging and managing children, skill development, adapting to children’s personalities, ability to work autonomously, professionalism, understanding of swimming skills and communication skills.
  • Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
  • Developed transferable skills engaging and managing children, their cognitive and skill development, and their socialization
  • Developed an understanding of children's moods and personalities which allowed me to gain strong relationships with students to foster trust and rapport, enabling more effective instruction.
  • Gained a holistic approach that resulted in my classes enjoying and engaging with my teaching methodology and progressing through the programs.

Education

Bachelor of Psychological Science (Honours) -

University of Newcastle
Newcastle
11.2024

Bachelor of Psychological Science -

Univeristy of Newcastle
Newcastle
11.2023

High School Certificate -

Taree High School
11.2018

Skills

  • Active listening
  • Written and Verbal Communication
  • Cultural Sensitivity
  • Understanding of Ethics
  • Flexibility and Adaptability
  • Problem Solving
  • Compartmentalisation
  • Interpersonal Skills
  • Research and Analytical Skills
  • Time Management
  • Motivation
  • Patience and Resilience

Volunteer Work

Kookaburra Kids 


  • Kookaburra Kids supports young people affected by family mental illness through various programs that provide mental health knowledge, emotional support, practical help and social support.
  • As a volunteer, I help facilitate activities such as day programs, provide support and mentoring, helping to create a safe and engaging environment.
  • I have gained valuable skills in developing rapport with young people, discussing mental health topics opening, providing knowledge and practising patience and empathy.

References

Dr Guy Hawkins, Academic Reference, Honours Supervisor 

  • email: guy.hawkins@newcastle.edu.au
  • phone: (02) 4985 4493


Mr Daniel Wendt, Professional Reference, Principal Clinical Psychology at Oracle Psychology 

  • email: dwendt@oraclepsych.com.au
  • phone: (02) 4929 2223


Timeline

Support Worker

Hire Up
01.2024 - Current

Administrative Assistant

Oracle Psychology
03.2023 - Current

Administrative Assistant

Switch Psychology
04.2022 - 09.2022

Swimming Instructor

Fins Swim School
03.2021 - 05.2022

Bachelor of Psychological Science (Honours) -

University of Newcastle

Bachelor of Psychological Science -

Univeristy of Newcastle

High School Certificate -

Taree High School

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