Aleshya Thompson
Emerald,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Maraboon Tavern
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress
ROOM 9
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Merchandise Team Member
Big W
11.2019 - 09.2023
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Utilized strong communication skills to provide clear instructions to team members during daily tasks and special projects.
- Developed creative merchandising strategies that showcased products effectively, driving interest and sales growth.
- Assisted customers by answering questions about products providing knowledgeable suggestions based on their needs.
- Promoted a positive shopping experience with excellent customer service, addressing concerns promptly and professionally.
Education
High School Diploma -
Emerald State High School
Emerald, QLD11.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Complex Problem-Solving
- Relationship Building
Timeline
Waitress
Maraboon Tavern
12.2023 - Current
Waitress
ROOM 9
10.2023 - Current
Merchandise Team Member
Big W
11.2019 - 09.2023
High School Diploma -
Emerald State High School
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