Summary
Overview
Work History
Education
Skills
Career Experience
Software Skills
References
Timeline
Generic

Alessandra Fuscaldo

Abu Dhabi | ,Spouse Visa Holder

Summary

Proficient in developing and maintaining comprehensive project plans, schedules, and budgets to align with strategic objectives for complex, multi-year IT initiatives. Led cross-functional teams through Agile methodologies, ensuring timely delivery while managing risk and stakeholder dependencies across geographically dispersed groups. Delivered Business Intelligence and Analytics solutions, facilitating high usage across large-scale implementations, and enhancing communication among technical teams, executives, and vendors to maintain project transparency. Experienced in process improvement and resource optimization strategies that enhance delivery efficiency and adaptability to shifting project demands.

Overview

11
11
years of professional experience

Work History

IT Project Manager

NSW Department of Education
, Australia
12.2022 - Current
  • Developed and maintained comprehensive project plans, schedules, and budgets to ensure alignment with strategic goals, and successful delivery across complex, multi-year initiatives.
  • Led cross-functional Agile teams through all phases of project delivery, ensuring on-time, on-budget execution while managing dependencies and risks across geographically dispersed stakeholders.
  • Delivered high-quality Business Intelligence and Analytics solutions for over 45,000 users in Australia’s largest public education system, enabling more than 2 million report runs annually on the Scout platform.
  • Facilitated clear communication between technical teams, executive stakeholders, and external vendors, producing roadmaps, showcases, and executive reports to ensure alignment and transparency.
  • Implemented process improvements and resource optimization strategies, enhancing delivery efficiency, scalability, and responsiveness to shifting project demands and timelines.
  • Managed project risks, issues, and governance processes, including the creation of risk registers, task dependencies, and status updates, with appropriate escalation protocols.
  • Delivered structured Agile ceremonies such as sprint planning, stand-ups, and retrospectives, supporting continuous improvement and iterative progress tracking.

National Operations Manager

Raine & Horne Corporate
, Australia
07.2022 - 11.2022
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Directed national operations for one of Australia’s top real estate brands, enhancing processes, stakeholder engagement, and event management.
  • Managed cross-functional teams on key corporate strategy and operations projects.
  • Streamlined vendor management, HR compliance, and executive reporting.
  • Developed and monitored operational budgets, ensuring cost-effective service delivery.
  • Developed and maintained regional operations policies and procedures.
  • Organised workflow structures within each region to maximize productivity.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Operations & Sales Associate

TOGA Group
, Australia
11.2020 - 07.2022
  • Oversaw sales operations, project management, and marketing for large-scale property developments.
  • Coordinated sales timelines, launch events, and stakeholder collaboration.
  • Managed key accounts, legal documents, and marketing across channels.
  • Key Achievements: Led rebranding initiatives and managed event launches for high-profile projects.

Operations, Marketing & Customer Experience Specialist

Cobden & Hayson
, Australia
09.2017 - 11.2020
  • Directed customer experience and marketing operations, ensuring brand consistency and service delivery.
  • Managed CRM systems, marketing strategies, and high-impact event coordination.
  • Key Achievements: Achieved a successful company rebrand and enhanced digital engagement.

Leasing Team Leader

Cobden & Hayson
, Australia
10.2016 - 09.2017
  • Directed business development and leasing contracts, contributing to company growth.

Corporate Events Coordinator

Compass Group
, Australia
11.2014 - 08.2016
  • Company Overview: A leading hospitality company.
  • Coordinated large-scale corporate events and vendor management for a leading hospitality company.

Education

Diploma of Project Management -

Asset College
10-2024

Advanced Diploma of Program Management -

Asset College
10-2024

Microsoft Excel Course: Level 1 -

The University of Sydney
01-2022

Diploma of Early Childhood Education and Care -

Technical And Further Education
12-2014

Certificate IV in Hospitality -

Technical and Further Education
11-2013

Skills

  • Strategic Project Planning
  • Agile & Hybrid Methodology Expertise
  • Stakeholder Engagement & Communication
  • Risk & Issue Management
  • Project Reporting & PMO Governance
  • Resource & Budget Management
  • Process Improvement and Scalability
  • Verbal and written communication
  • Resource coordination
  • Relationship building
  • Waterfall methodology
  • Adaptability and flexibility
  • Cross-functional coordination
  • Performance evaluations

Career Experience

  • IT Project Manager, NSW Department of Education, 12/22, Present, Leading Business Intelligence & Analytics projects for Australia’s largest public education system., Managing project delivery through Agile principles to enhance data insights for over 45,000 users on the Scout platform., Defined project scope, objectives, and deliverables in alignment with stakeholder goals., Led geographically dispersed Agile teams through all project phases, ensuring on-time, on-budget delivery., Developed project plans, risk registers, and executive status reports., Managed relationships with stakeholders, vendors, and service providers., Implemented process improvements, increasing efficiency and scalability., Delivered solutions enabling over 2 million report runs per year on Scout., Optimised resources and timelines to meet tight deadlines and competing priorities.
  • National Operations Manager, Raine & Horne Corporate, 07/22, 11/22, Directed national operations for one of Australia’s top real estate brands, enhancing processes, stakeholder engagement, and event management., Managed cross-functional teams on key corporate strategy and operations projects., Streamlined vendor management, HR compliance, and executive reporting., Developed and monitored operational budgets, ensuring cost-effective service delivery., Implemented new operational procedures, reducing costs by 15%.
  • Operations & Sales Associate, TOGA Group, 11/20, 07/22, Oversaw sales operations, project management, and marketing for large-scale property developments., Coordinated sales timelines, launch events, and stakeholder collaboration., Managed key accounts, legal documents, and marketing across channels., Led rebranding initiatives and managed event launches for high-profile projects.
  • Operations, Marketing & Customer Experience Specialist, Cobden & Hayson, 09/17, 11/20, Directed customer experience and marketing operations, ensuring brand consistency and service delivery., Managed CRM systems, marketing strategies, and high-impact event coordination., Achieved a successful company rebrand and enhanced digital engagement.
  • Leasing Team Leader, Cobden & Hayson, 10/16, 09/17, Directed business development and leasing contracts, contributing to company growth.
  • Corporate Events Coordinator, Compass Group, 11/14, 08/16, Coordinated large-scale corporate events and vendor management for a leading hospitality company.

Software Skills

  • Microsoft Project, Excel, Visio, Word, PowerPoint, Confluence, JIRA, Salesforce, PowerBi, Azura DevOps, Smartsheet, Google Suite, Monday.com

References

References available upon request.

Timeline

IT Project Manager

NSW Department of Education
12.2022 - Current

National Operations Manager

Raine & Horne Corporate
07.2022 - 11.2022

Operations & Sales Associate

TOGA Group
11.2020 - 07.2022

Operations, Marketing & Customer Experience Specialist

Cobden & Hayson
09.2017 - 11.2020

Leasing Team Leader

Cobden & Hayson
10.2016 - 09.2017

Corporate Events Coordinator

Compass Group
11.2014 - 08.2016

Diploma of Project Management -

Asset College

Advanced Diploma of Program Management -

Asset College

Microsoft Excel Course: Level 1 -

The University of Sydney

Diploma of Early Childhood Education and Care -

Technical And Further Education

Certificate IV in Hospitality -

Technical and Further Education
Alessandra Fuscaldo