Social Worker
ALESSANDRA BOLANOS MARTINEZ
Health Care Australia
Maribyrnong,VIC
13
years of professional experience
Well-qualified Community and Social Worker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Work History
3 Years 11 Months
10.2022 - Current
3 Years 11 Months
Support Coordinator
Yooralla | Melbourne, VIC
10.2022 - Current
- Attending home and community visits to check in on how things are going, and build relationships and networks.
- Undertaking general case management of a person’s file including official notes and reports.
- Managing and monitoring a person’s budget to ensure they are utilising all the funds available to them as per their NDIS Plan.
- Negotiate services to be provided and their prices
- Develop service agreements and create service bookings with preferred provider
- Arrange for any assessments required to determine the nature and type of funding required (e.g. assessment to determine the type of complex home modifications required).
- Determine the budget for each support type and advise any relevant plan manager of the breakdown of funds
- Liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
- Maintain confidentiality of customers, their families/carers and the organisation
- Effective networking internally and externally to assist individuals achieve their desired personal outcomes.
- Provide NDIA with reports on specific goals, outcomes and success indicators within the agreed reporting frequency
8 Years 9 Months
12.2017 - Current
8 Years 9 Months
Disability Support Worker
Health Care Australia
12.2017 - Current
- Prepared nutritious meals to meet individual dietary needs for clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Adhered to company requirements for patient interactions and care standards.
- Kept accurate records for client files and handled related paperwork.
- Designed individualized plans detailing daily activities and needs for patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Collaborated with parents on home care and support for children with disabilities.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
4 Years 11 Months
09.2017 - 08.2022
4 Years 11 Months
Disability Support Worker
FairCare | Melbourne, VIC
09.2017 - 08.2022
- Maintained safety with tidy, clean and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Adhered to company requirements for patient interactions and care standards.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
4 Years 7 Months
03.2011 - 10.2015
4 Years 7 Months
Social Worker
Government House
03.2011 - 10.2015
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Explained medical care options to help families make informed healthcare decisions.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Encouraged socialization and engagement through therapy, music therapy and social activities.
- Testified under oath as child advocate in family court to assist with child custody decisions.
Education
Advanced Diploma of Community Sector Management
Southern Cross Education Institute | Melbourne | 02.2020
Diploma of Community Services
Southern Cross Education Institute | Melbourne | 02.2018
MBA - Human Resources Management
University of Manizales | Colombia, Manizales | 03.2014
BBA - Social Worker Degree
Universidad Del Valle | Colombia, Cali, Valle Del Cauca | 10.2010
- Awarded best student in six consecutive semesters.
Skills
Compassionate
Case management
Client advocacy
Conflict resolution
Social services
Attention to detail
Multidisciplinary team collaboration
Cooperative
Timeline
Support Coordinator
Yooralla
10.2022 - CurrentRead more
Disability Support Worker
Health Care Australia
12.2017 - CurrentRead more
Disability Support Worker
FairCare
09.2017 - 08.2022Read more
Social Worker
Government House
03.2011 - 10.2015Read more
Southern Cross Education Institute - Advanced Diploma of Community Sector Management,
Read more
Southern Cross Education Institute - Diploma of Community Services,
Read more
University of Manizales - MBA, Human Resources Management
Read more
Universidad Del Valle - BBA, Social Worker Degree
Read more