Alessandro De liddo
Sydney,NSW
Summary
Proven in enhancing dining experiences at La Divina Commedia, I excel in customer service and food safety awareness. Skilled in fostering positive relationships and solving problems, I significantly contributed to a culture of service quality and cleanliness, ensuring guest satisfaction and operational efficiency. My teamwork and proactive communication have been pivotal in continuous improvement efforts.
Offering reliable and diligent approach with keen interest in customer service and hospitality. Contributes solid grasp of food safety standards and exceptional interpersonal skills for effective guest interactions. Ready to use and develop communication and multitasking skills in ''Le Ferriere'' role.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
La Divina Commedia
07.2023 - 08.2024
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Car Washer
Pinguino Self
01.2023 - 04.2023
- Greeted customers and guided cars into washing and detailing area.
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
Restaurant Waiter
Le Ferriere
07.2020 - 09.2022
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Construction Laborer
Tre P
04.2021 - 11.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Restaurant Waiter
Civico16
12.2018 - 09.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
High School Diploma -
Giuseppina Colombatto
Turin, Italy06-2020
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Table setting
- Food safety awareness
- Wine pairing
- Food hygiene
- Personal hygiene
- Food service delivery
I Love Training
My hobby is working out for personal enjoyment. I love taking care of myself because I believe it’s the first step in boosting self-confidence and learning to like oneself.
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
inglese
Upper intermediate (B2)
Timeline
Restaurant Waiter
La Divina Commedia
07.2023 - 08.2024
Car Washer
Pinguino Self
01.2023 - 04.2023
Construction Laborer
Tre P
04.2021 - 11.2021
Restaurant Waiter
Le Ferriere
07.2020 - 09.2022
Restaurant Waiter
Civico16
12.2018 - 09.2019
High School Diploma -
Giuseppina Colombatto
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