Alessandro Fagiuoli
RANDWICK,NSW
Summary
Adept at enhancing guest experiences and streamlining service operations, I excelled in a multifaceted role at Miremont, mastering upselling techniques and showcasing exceptional problem-solving skills. My proactive approach and courteous demeanor significantly contributed to customer satisfaction and operational efficiency, marking me as a standout in customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Restaurant Bellevue
Biarritz, France
01.2024 - 04.2024
- Greeted and seated guests, providing excellent customer service in a high-traffic environment.
- Managed orders and served food and beverages, ensuring accuracy and timeliness.
- Assisted with table arrangements, maintained cleanliness, and contributed to the overall restaurant atmosphere.
- Collaborated with kitchen staff and managed peak service times efficiently.
Restaurant Waiter
La Bodega
Biarritz, France
06.2019 - 08.2019
- Delivered attentive and friendly service to a diverse customer base in a fast-paced summer season.
- Took orders, provided recommendations, and handled payments.
- Worked with the team to manage large crowds and ensure smooth service during peak hours.
Front Desk Receptionist/Waiter/Dishwasher
Miremont
Biarritz, France
06.2016 - 08.2016
- I held a versatile role, performing front desk duties, waiting tables, and assisting in the kitchen as needed.
- Provided a welcoming experience at the front desk, assisting with guest inquiries and reservations.
- Ensured cleanliness and organization in the dining and kitchen areas, contributing to a seamless customer experience.
- Gained valuable experience in multi-tasking, teamwork, and customer service.
Education
Master of Science - Banking And Finance
University of New South Wales
Sydney, NSW09-2025
BBA - Finance
Simon Fraser University
Vancouver, BC12-2023
Skills
- Upselling techniques
- Problem-solving
- Courteous demeanor
- Cross-selling and upselling
- Guest engagement
- Customer service
Languages
English
Full Professional
French
Native/ Bilingual
Italian
Limited
Timeline
Restaurant Waiter
Restaurant Bellevue
01.2024 - 04.2024
Restaurant Waiter
La Bodega
06.2019 - 08.2019
Front Desk Receptionist/Waiter/Dishwasher
Miremont
06.2016 - 08.2016
Master of Science - Banking And Finance
University of New South Wales
BBA - Finance
Simon Fraser University
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