Alessia Cavicchia
Summary
Enthusiastic and fashion-forward university student with extensive customer service experience seeking a Casual Sales Assistant role at Glassons. Committed to delivering exceptional service and contributing to a vibrant retail environment. Passionate about fashion and creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Sporting Coach
Primary School
03.2025 - Current
- Lead coaching sessions for primary-aged children, promoting teamwork and physical development
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
Customer Service / Shift Supervisor
KFC
07.2021 - Current
- Delivered excellent customer service in a fast-paced environment
- Promoted to Shift Supervisor in 2024; responsible for managing team operations, resolving customer issues, and overseeing opening/closing duties
- Ensured compliance with health and safety protocols
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
Personal Assistant
Concorde Insurance
11.2024 - 04.2025
- Assisted with scheduling, communication, and administrative tasks
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Customer Service Assistant
Kmart
08.2022 - 06.2023
- Assisted customers in the women's clothing department with style selection and product inquiries
- Managed fitting room operations and maintained visual merchandising standards
- Operated POS systems efficiently during high-traffic periods
- Female Clothing Department
Education
Bachelor of Commerce -
Deakin University
Burwood, VIC11-2028
Bachelor of Laws -
Deakin University
Burwood, VIC11-2028
VCE -
Yarra Valley Grammar
Ringwood, VIC11-2024
Skills
- Strong interpersonal and communication skills
- Customer-focused with a natural enthusiasm for helping others
- Quick learner with the ability to adapt to new systems and processes
- Passionate about fashion and current trends
- Team-oriented with leadership experience
- Flexible availability including weekends and evenings
- Customer service
Timeline
Sporting Coach
Primary School
03.2025 - Current
Personal Assistant
Concorde Insurance
11.2024 - 04.2025
Customer Service Assistant
Kmart
08.2022 - 06.2023
Customer Service / Shift Supervisor
KFC
07.2021 - Current
Bachelor of Commerce -
Deakin University
Bachelor of Laws -
Deakin University
VCE -
Yarra Valley Grammar
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