Open To Work
Alessia Dakoli
Dianella,WA
Work Preference
Work History
Cashier, Retail Sales Assistant
DML, Trony (major Electronics Retailer)
Italy
12.2023 - 05.2025
- Processed customer transactions efficiently using POS systems.
- Handled cash, credit, and electronic payments accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Resolved customer complaints to ensure satisfaction.
- Collaborated with team members to streamline operations during peak hours.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new cashiers on company policies and procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Overview
2
2
year of professional experience
Summary
During my time at Trony, I was responsible for front-end operations, including high-volume cash handling and payment processing. I also assisted customers with financing applications and provided guidance on consumer electronics, ensuring a smooth shopping experience and promoting add-on services like extended warranties.
Skills
Work ethic and integrity
- Customer service
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Product restocking
- Refunds and exchanges
- Complex Problem-solving
- POS systems
- Daily reporting
- Identification checks
- Online orders preparation
Patience and empathy
Time management skills
Conflict resolution
Attention to detail
Problem-solving
Cross-functional collaboration
Self-managed execution
Education
High School Diploma - Modern Languages (English, French, German)
Liceo Linguistico A.F. Formiggini
Sassuolo, Italy06.2023
Timeline
Cashier, Retail Sales Assistant
DML, Trony (major Electronics Retailer)
12.2023 - 05.2025
High School Diploma - Modern Languages (English, French, German)
Liceo Linguistico A.F. Formiggini