Alessia D'Alessandro
Sydney,NSW
Summary
Hardworking and dedicated individual with a strong commitment to delivering an excellent standard of work to enhance the experience of the team and customers. Experience in fast-paced, chaotic workspaces has given me the ability to be resilient and clear-minded in stressful situations. My studies have afforded me great attention to detail, time management, and organisational skills, which ensure a smooth workflow in the team environment. I am skilled in adaptability, and I am able to seamlessly switch between the variety of roles and tasks that are asked of me in a professional environment.
Overview
3
3
years of professional experience
Work History
Team Member
Kmart
Burwood, NSW
10.2023 - Current
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Resolved customer issues promptly in a professional manner.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
Customer Service Representative
Zest Chargrill - Abbotsford
Abbotsford, NSW
02.2022 - 03.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Bachelor of Science - Medical Science
The University of Sydney
Camperdown11-2028
High School Diploma -
Domremy College
Five Dock09-2024
Skills
- Medical terminology
- Customer service
- Data analysis
- Standard operating procedures
- Team collaboration
- Inventory management
- Task prioritization
- Collaboration and teamwork
- Workplace safety
- Multitasking Abilities
- Organizational skills
- Willingness to learn
- Adaptability and flexibility
- Reliability
Accomplishments
- Distinguished high achievement in HSC courses, including Biology, Chemistry, and English
- Several awards from Kmart management team that acknowledge a consistently high standard of work over the course of my employment.
References
References available upon request.
Timeline
Team Member
Kmart
10.2023 - Current
Customer Service Representative
Zest Chargrill - Abbotsford
02.2022 - 03.2023
Bachelor of Science - Medical Science
The University of Sydney
High School Diploma -
Domremy College
Similar Profiles
Thali BoucherThali Boucher
Retail Sales Associate at KmartRetail Sales Associate at Kmart
Elloise HansenElloise Hansen
Retail Sales Worker at KmartRetail Sales Worker at Kmart
Alana HunterAlana Hunter
Team Member at KmartTeam Member at Kmart
AUGUSTUS REYESAUGUSTUS REYES
Warehouse Team Leader – Inbound Receiving at KmartWarehouse Team Leader – Inbound Receiving at Kmart
Holly MerryfullHolly Merryfull
Receptionist at MD ImagingReceptionist at MD Imaging