Alessia De Leo

• Reduced operational costs through diligent budget management, vendor negotiations, and cost analysis.
• Supported marketing efforts with the creation of promotional materials and maintaining an updated client database for targeted outreach campaigns.
• Improved customer satisfaction rates by promptly addressing inquiries and resolving issues professionally.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Performed research to collect and record industry data.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Established administrative work procedures to track staff's daily tasks.

My responsibilities consisted of:

• Contract management: processing, stipulation of customer contracts
• Management of financial resources: processing of statements, issuing invoicing (active and passive)
• Management of suppliers: against the warehouse,organization orders and inventory Customer service: monitoring customer practices, resolving timing issues
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

My responsibilities consisted of:

• Data management: collection, storage and management of customer data
• Commitment management: organization of employee agenda and customer agenda
• Financial management: monitoring tax compliance
• Ensured accurate record-keeping with diligent data entry and database management for vital company information
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy