Alessia Ferdinands
Brighton
Summary
Energetic and customer-focused, bringing positive attitude and excellent communication skills to ensure welcoming environment. Familiar with handling cash transactions and providing top-notch customer service while maintaining equipment and facilities. Dedicated to enhancing guest experiences and contributing to fun and engaging atmosphere.
Overview
3
3
years of professional experience
Work History
Zone Bowling
TEEG
02.2022 - Current
- Provided a safe and enjoyable atmosphere by enforcing house rules, ensuring appropriate conduct from all patrons.
- Streamlined the check-in process for groups and parties by implementing an organized reservation system that improved wait times.
- Maintained inventory of rental equipment such as shoes, wrist guards, house balls; reordered supplies as needed to meet customer demand.
- Provided exceptional technical assistance, addressing malfunctions with pinsetters promptly and effectively.
- Oversaw maintenance and operation of Arcade and Lane equipment, maintaining safety, cleanliness and operational efficiency.
- Worked effectively in fast-paced environments.
- Managed grill temperatures effectively to ensure optimal cooking conditions for various meats and vegetables.
- Assisted in training new hires, sharing knowledge of cooking techniques and safety procedures.
- Trained new kitchen staff members on proper cooking techniques, ensuring consistent meal preparation across the team.
Education
High School Diploma -
Firbank Grammar
10-2024
Skills
- Workplace safety
- Food safety
- Cleaning procedures
- Cloud computing knowledge
- Proficient in JavaScript
- Python programming experience
Accomplishments
90+ ATAR 2024
Dux of VCE Applied Computing: Data Analytics 2024
Rosemary Wilkinson Prize for Distinction in English and Literature 2024
RSA 2024
School Pockets in Athletics 2024
School Pockets in Cross Country 2024
Food Allergy Training 2022, 2023, 2024, 2025
School Pockets in Rowing 2022
Languages
Italian
Native or Bilingual
English
Native or Bilingual
Interests
Reading
Creative Writing
Building platforms (such was websites or games) using python
Cross Country
Timeline
Zone Bowling
TEEG
02.2022 - Current
High School Diploma -
Firbank Grammar
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