Alessia Nardo
Cottles Bridge,VIC
Summary
Expert in maintaining high service quality and cleanliness, I excelled at Panton Hill Pub by enhancing customer satisfaction. My strong work ethic and exceptional customer service skills, coupled with skills in food safety, pushed me towards warm relationships with guests, significantly contributing to a positive dining experience.
Overview
2
2
years of professional experience
Work History
Restaurant Waitress
Panton Hill Pub
Panton Hill
12.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Restaurant Waiter
Plenty Views Golf, Restaurant And Bar
Plenty
01.2022 - 12.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree -
Ivanhoe Grammar School
Doreen, VIC11.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Order Taking
- Cleanliness
- Service Quality
Timeline
Restaurant Waitress
Panton Hill Pub
12.2023 - Current
Restaurant Waiter
Plenty Views Golf, Restaurant And Bar
01.2022 - 12.2022
No Degree -
Ivanhoe Grammar School