Alessia Rinaldi
Perth,WA
Summary
I'm Alessia, a 21 year old, italian girl.
I worked as a waitress for a few years and I worked as a receptionist in a Caravan Park for a season.
I'm very kind, nice, friendly and i like work in a team. I'm very smart and I learn fast, I'm happy to do new experiences and I'm ready to try new works and opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping and Laundry Attendant
Summerstar Tourist Park
11.2023 - 04.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Waitress
Fish Face
11.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
Broome's Gateway Caravan Park
04.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Waitress
Birraz Ristobar
10.2022 - 03.2023
- Processed orders and sent to kitchen employees for preparation.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
Locanda Crotti
10.2020 - 09.2022
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
IS San Pellegrino
San Pellegrino Terme (BG)06.2021
Skills
- Ordering Procedures
- Table Setting Arrangements
- Standards Compliance
- Team Collaboration
- Hospitality Service Expertise
- Tableside Service
- Order Management
- Dining Room Cleaning and Upkeep
- Greeting and Escorting Guests
- Taking Reservations
- Customer Service and Rapport
- Laundry expertise
- Room Inspections
Additional Information
Certification
RSA certificate
Languages
ita
Native or Bilingual
English
Professional Working
Timeline
Housekeeping and Laundry Attendant
Summerstar Tourist Park
11.2023 - 04.2024
Waitress
Fish Face
11.2023 - 04.2024
Receptionist
Broome's Gateway Caravan Park
04.2023 - 09.2023
Waitress
Birraz Ristobar
10.2022 - 03.2023
Waitress
Locanda Crotti
10.2020 - 09.2022
High School Diploma -
IS San Pellegrino
RSA certificate
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