Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alessia Rinaldi

Perth,WA

Summary

I'm Alessia, a 21 year old, italian girl.

I worked as a waitress for a few years and I worked as a receptionist in a Caravan Park for a season.

I'm very kind, nice, friendly and i like work in a team. I'm very smart and I learn fast, I'm happy to do new experiences and I'm ready to try new works and opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeping and Laundry Attendant

Summerstar Tourist Park
11.2023 - 04.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.

Waitress

Fish Face
11.2023 - 04.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Receptionist

Broome's Gateway Caravan Park
04.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Waitress

Birraz Ristobar
10.2022 - 03.2023
  • Processed orders and sent to kitchen employees for preparation.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Waitress

Locanda Crotti
10.2020 - 09.2022
  • Inspected dishes and utensils for cleanliness.
  • Processed orders and sent to kitchen employees for preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

IS San Pellegrino
San Pellegrino Terme (BG)
06.2021

Skills

  • Ordering Procedures
  • Table Setting Arrangements
  • Standards Compliance
  • Team Collaboration
  • Hospitality Service Expertise
  • Tableside Service
  • Order Management
  • Dining Room Cleaning and Upkeep
  • Greeting and Escorting Guests
  • Taking Reservations
  • Customer Service and Rapport
  • Laundry expertise
  • Room Inspections

Certification

RSA certificate

Languages

ita
Native or Bilingual
English
Professional Working

Timeline

Housekeeping and Laundry Attendant

Summerstar Tourist Park
11.2023 - 04.2024

Waitress

Fish Face
11.2023 - 04.2024

Receptionist

Broome's Gateway Caravan Park
04.2023 - 09.2023

Waitress

Birraz Ristobar
10.2022 - 03.2023

Waitress

Locanda Crotti
10.2020 - 09.2022

High School Diploma -

IS San Pellegrino

RSA certificate

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Alessia Rinaldi