ALESSIO PODDA

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Planning of individual and group lessons aimed at training every type of learning level

• Explaining the use of equipment and exercise to all clients, prioritizing safety at all times.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Answered customers' questions, recommended items, and recorded order information.