Alesyia Freeman

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Collaborated with housekeeping and maintenance teams to uphold company standards for room quality.
• Maintained accurate records of room availability and guest accounts using manual methods and computers.
• Computed bills, collected payments, and provided change for guests during transactions.
• Minimized risks to guests by adhering strictly to sanitizing procedures across various areas.
• Restocked supplies of condiments, beverages, and other items to meet guest needs.
• Ensured facilities remained in good condition through regular cleaning and preventive maintenance.
• Operated cash registers accurately during peak business hours, enhancing customer service.

Operated equipment and machinery following strict safety guidelines.

• Created inviting salon environments with complimentary beverages and personalized amenities.
• Maintained cleanliness through regular tidying, including sweeping and washing linens.
• Managed cash register transactions for accurate payment processing and product sales.
• Provided exceptional service to customers in-person and via phone.
• Managed inventory and supplies to ensure availability of materials.
• Collaborated effectively with diverse teams to enhance productivity.
• Addressed product and service-related issues through teamwork.