Skilled in daily living assistance and demonstrating exceptional emotional support, I enhanced client independence at Samaritans Foundation by developing personalized support plans. Experienced in managerial role as was an interim manager of three disability support houses. My adeptness in documentation and reporting, combined with a proactive approach to client. needs assessment, significantly improved quality of life for those under my care.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
Samaritans Foundation, Singleton
06.2020 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Improved client independence by developing personalized support plans tailored to individual needs and goals.
Kept accurate records for client files and handled related paperwork.
Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
Worked with medical teams, patients and families to implement effective treatment plans.
Home Support Worker
Manning Support Services
06.2020 - Current
Developed trusting relationships with clients, establishing rapport and open communication.
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
Assisted disabled clients to support independence and well-being.
Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
Improved independence and quality of life for clients through assistance with daily living tasks.
Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
Actively participated in ongoing professional development opportunities to stay current on best practices within the home support worker field.
Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
Supervised daily activities and provided assistance to staff.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted with daily living activities, running errands, and household chores.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Aged Care Worker
Bushland Health Group
11.2017 - 05.2020
Assisted residents with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
Promoted social interaction for isolated seniors through engaging group activities.
Remained alert to problems or health issues of clients and competently responded.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Liaised effectively with multidisciplinary teams, ensuring comprehensive care coordination for each resident.
Advocated passionately for the rights of older adults, working tirelessly toward improving aged care standards across the sector.
Assisted patients with self-administered medications.
Electrician and plumber
Self Employed
05.2015 - 11.2017
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers, service panels, and circuit breakers.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Performed routine and complex maintenance and repairs on various electrical equipment.
Stored and maintained power tools and equipment for each job.
Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
Visited client sites to confirm space and layout restrictions for equipment installations.
Selected type and size of piping required for each project.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
Complied with state plumbing codes throughout duration of each project.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Inspected sewers and piping systems to assess quality and condition.
Fabricated piping pieces and components in line with design specifications for each system.
Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Education
Cert 3 In Individual Support - Individual Support
Candem Haven Community College
Taree, NSW
11.2017
4th Year Civil Plumbing - Plumbing Technology
Tamworth Tafe
Tamworth, NSW
05.2015
Certificate 3 In Electrotechnology - Electro Technology
Port Macquarie Tafe
Port Macquarie, NSW
11.2009
Skills
Daily living assistance
Housekeeping and meal preparation
Personal Care
Independent Living Support
Disability Awareness
Documentation skills
Documentation And Reporting
Incident Reports
Disability Services
Mobility support
Computer Skills
Meal Planning
Health and safety
Individual Support Plans
Creative Thinking
Risk Assessments
Emotional Support
Transportation Assistance
Team Leadership
Social Skills Development
Elderly Care
Feeding Assistance
Grooming support
Client Needs Assessment
Behavior Support Plans
Housekeeping skills
Progress Documentation
Respite Care
Recordkeeping proficiency
Positive Reinforcement
Life Skills Training
Multicultural Sensitivity
Appointment management
Nursing Home Care Assistance
Palliative Care
Long-Term Care
Transfer Techniques
Infection Control
Certified in CPR/AED
Timeline
Disability Support Worker
Samaritans Foundation, Singleton
06.2020 - Current
Home Support Worker
Manning Support Services
06.2020 - Current
Aged Care Worker
Bushland Health Group
11.2017 - 05.2020
Electrician and plumber
Self Employed
05.2015 - 11.2017
Cert 3 In Individual Support - Individual Support
Candem Haven Community College
4th Year Civil Plumbing - Plumbing Technology
Tamworth Tafe
Certificate 3 In Electrotechnology - Electro Technology
Port Macquarie Tafe
Similar Profiles
Maria MangiameliMaria Mangiameli
Crisis Counselor Volunteer at Samaritans FoundationCrisis Counselor Volunteer at Samaritans Foundation