Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alex Chan

Canberra,ACT

Summary

A public policy and public relation professional with a background in both NGO and private sector work. Graduated from Shanghai International Studies University with a degree in German Studies and currently pursuing a Master's degree in Public Policy at the Australian National University's Crawford School.

Possess a strong skillset in policy development, communication, and data analysis and am committed to promoting sustainability and social justice through meaningful initiatives. Passionate about leveraging expertise and experience to make a positive impact in the world and constantly seeking new opportunities to contribute to this goal.

Overview

2
2
years of professional experience

Work History

Executive Officer

Abundant Water
07.2022 - Current
  • At Abundant Water, a team committed to addressing the issue of scarce clean water resources, I contributed my professional skills and expertise in event planning, writing and editing, policy development, communication advice, and data analysis to raise awareness for this critical issue.
  • A significant accomplishment was leveraging my communication expertise to orchestrate a highly successful market campaign that surpassed objectives, generating over 200,000 local impressions for under 30 AUD. This campaign outperformed more than 90% of other campaigns in terms of cost-effectiveness and 80% of other promotional strategies in terms of quantity. It is highly rewarding to have contributed to an organization that is making a meaningful impact in tackling the challenge of clean water access.

Public Relations Intern

AstraZeneca
11.2020 - 04.2021
  • As an intern in AstraZeneca's Public Relations Department, responsibilities included managing the company's WeChat account, preparing reports on internal communications, government affairs, and external public relations, and advising on crisis management.
  • By applying Aristotle's rhetorical techniques, the language and phrasing of content was simplified, resulting in a 40% increase in readers' speed of reading per 100 words, and driving WeChat impressions up to over 5000 - ten times the previous average of 500 impressions.
  • During two public relations crises, valuable recommendations were made to the company, including direct communication with relevant stakeholders in social frameworks and a focus on quantifiable benefits to avoid position disputes. This conflict resolution technique was essential in effectively managing the crises. A course of action was suggested, which resulted in the company employing negotiated settlements, reducing expected costs by 19%. Additionally, contributions were made to the development of internal and external communication strategies and the successful execution of an internal promotional campaign, demonstrating strong organizational skills and attention to detail.
  • The experience gained at AstraZeneca has been invaluable in developing public relations and communication skills. Contributing to an organization making a positive impact on people's health and well-being has been a privilege and a fulfilling experience.

Education

Master of Arts - Public Policy

Australian National University, Canberra, ACT
06.2023

Bachelor of Arts - German

Shanghai International Studies University, Shanghai
07.2021

Skills

  • Negotiation
  • Policy Development and Optimization
  • Advertising Campaign Development
  • Process Improvement
  • Policy Development
  • Performance Reporting
  • Conflict Management
  • Battle Strategizing
  • Account Management
  • Business Administration
  • Relationship Management
  • Administrative Oversight

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
German
Full Professional

Timeline

Executive Officer - Abundant Water
07.2022 - Current
Public Relations Intern - AstraZeneca
11.2020 - 04.2021
Australian National University - Master of Arts, Public Policy
Shanghai International Studies University - Bachelor of Arts, German

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Alex Chan