Alex Cheung
Epping,NSW
Summary
Experienced Retail Sales Associate in delivering outstanding customer service, exceeding sales targets, and resolving conflicts in fast-paced environments. Proven ability to leverage product expertise and teamwork to enhance customer satisfaction. Currently pursuing a double degree in Electrical Engineering and Commerce (Finance), combining strong analytical, problem-solving, and mathematical skills, with a deep understanding of financial markets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Officeworks
North Ryde, New South Wales
03.2025 - Current
Retail Sales Associate
Officeworks
Taren Point, New South Wales
12.2021 - 02.2025
- Collaborated with team members to meet store goals.
- Participated in training sessions to learn product knowledge and sales techniques.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Commerce - Finance
University of New South Wales
Sydney, NSW08-2029
Bachelor of Engineering (Honours) - Electrical Engineering
University of New South Wales
Sydney, NSW08-2029
Skills
- Financial analysis
- Data interpretation
- Quantitative skills
- Effective communication
- Team collaboration
- Analytical problem solving approach
Certification
- Working with Childrens Check
Affiliations
- Learning languages
- Gym, cardio
- Playing the trumpet/piano
- Trading
Timeline
Retail Sales Associate
Officeworks
03.2025 - Current
Retail Sales Associate
Officeworks
12.2021 - 02.2025
Bachelor of Commerce - Finance
University of New South Wales
Bachelor of Engineering (Honours) - Electrical Engineering
University of New South Wales
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