Alex Condello

Retail Worker

Coles Supermarket

06.2020 - Current

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Answered questions about store policies and addressed customer concerns.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Performed cash, card, and check transactions to complete customer purchases.
Wrapped, boxed and weighed bakery department products.
Monitored customers for signs of security concerns and escalated issues to management.
Helped customers complete purchases, locate items, and join reward programs.
Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Prioritized helping customers over completing other routine tasks in store.
Engaged in friendly conversation with customer to better uncover individual needs.
Provided exceptional services and pleasant shopping experiences to retail customers.