Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Interests
Timeline
Generic
Alex Crotti

Alex Crotti

Summary

Experienced, personable, and motivated worker with a strong desire to continuously develop my skillset. Proven track record of success in diverse work environments. Committed to being a proactive leader who inspires both personal and professional growth in others. Emphasizes the values of teamwork and integrity in all endeavours.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operator

Port Kembla Coal Terminal
01.2024 - Current
  • Cleaning ponds and pits
  • Hosing down machinery
  • Working at heights
  • Operating front end loaders
  • Having a high priority on safety of myself and others
  • Willingness to work overtime when needed
  • Manual handling of pumps
  • Driving and unloading tippers
  • Setting up safety barricades
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.

Manager

Henry Clive Bar
09.2023 - Current
  • Managing bar service at a range of different venues for weddings and events
  • Being personable with guests and granting them an above average encounter every time
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Delegating separate work areas to staff
  • Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
  • Being an efficient communicator with staff and liaising with other venue/event coordinators
  • Making decisions under high pressure whilst maintaining excellent service
  • Making sure the team is prepped with set time changes for bar location changes and key responsibilities to stay on time
  • Building cocktail/champagne towers at high pace
  • Keeping an enjoyable/enthusiastic energy during service
  • Towing mobile caravan bars and loading/strapping down portable bars in work van at the end of shift
  • Hosting cocktail classes
  • Table service

Operations Manager

The Hungry Monkey
10.2021 - 12.2023
  • General management duties
  • Rostering
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Constantly strategising with team leaders for the business to reach weekly targets
  • Hosting customers and prioritising their experience
  • Bartending
  • Delegating areas to staff
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Daily reports
  • Barista
  • Table service
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Ensuring exceptional quality of coffee and food
  • Maintaining the staff team environment in all aspects of work
  • Making decisions under pressure and actioning it
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Bartender

Little Betty's Cocktail Bar
08.2021 - 05.2022
  • Making multiple cocktails at once
  • Taking table orders
  • General bartender skills
  • Knowledge of classic cocktails
  • Working at pace

Supervisor

The Lockerroom Hotel
09.2019 - 08.2021
  • General management duties
  • Counting tils, regular safe counts
  • Excel experience
  • Bartending
  • Experienced Barista
  • Handling function bookings
  • Having a great understanding of a customers' needs/issues and being able to resolve/assist to ensure great customer service
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.

Educator

Lanecove Out Of School inc. (LCOOS, OOSH)
04.2017 - 12.2020
  • Making children breakfast/afternoon tea before and after school
  • Supervising children in outdoor activities
  • Being responsible for the children's well-being and safety
  • Making sure kids with special dietary requirements get the right food
  • Collaborating with children to provide active play & structured spontaneous activities that are meaningful and support the children's wellbeing, self-esteem, confidence, learning & development

Bartender

North Ryde RSL
01.2017 - 09.2018
  • Assisting management with general services
  • Serving customers and managing difficult behaviours
  • Tending the bar and learning new skills
  • Experienced Barista
  • Responsible for closing and locking up bar

Rugby Coach

St Josephs College Hunters Hill
03.2017 - 08.2017
  • Working with other coaching staff to plan training sessions and schedules
  • Provide encouragement and support to the team
  • Increased player motivation through the establishment of clear objectives, expectations, and regular feedback sessions.
  • Offered constructive feedback to clients to help reach goals.
  • Liaise with parents and staff of the college
  • Streamlined practice scheduling and organization, maximizing time efficiency for both coaches and athletes.
  • Maintained a disciplined yet nurturing atmosphere conducive to learning both rugby-specific skills as well as essential life values.

Installation Assistant

Advanced Audio Visual
07.2016 - 01.2017
  • Training customer's in the use of AV equipment
  • Dealing with a variety of customers in customer service
  • Setting up and delivering Audio Visual Equipment
  • Installation of PA equipment

Education

Higher School Certificate -

St Joseph's College
Hunters Hill, NSW
12.2016

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Goal setting
  • Operations management

Personal Information

Date of Birth: 10/28/98

Certification

Work Health & Safety General Construction Induction

Date of Issue: 23/08/2024


National Licence To Perform High Risk Work

Classes: LF

Date of Issue: 16/01/2025


RIIMP0321F Conduct civil construction wheeled front end loader operations

Date of Issue: 07/01/2025


RIICOM201E Communicate in the workplace

RIIERR203E Escape from hazardous situations unaided

RIIERR205D Apply initial response First Aid

RIIERR302E Respond to local emergencies and incidents

RIIGOV201E Comply with site work processes/procedures

RIIRIS201E Conduct local risk control

RIIWHS201E Work safely and follow WHS policies and procedures

Date of Issue: 28/03/2025

Interests

  • Gym Workouts
  • High-Intensity Interval Training
  • Team Sports
  • Being socially active
  • Cooking
  • Beach
  • Coastal Travel


Timeline

Operator

Port Kembla Coal Terminal
01.2024 - Current

Manager

Henry Clive Bar
09.2023 - Current

Operations Manager

The Hungry Monkey
10.2021 - 12.2023

Bartender

Little Betty's Cocktail Bar
08.2021 - 05.2022

Supervisor

The Lockerroom Hotel
09.2019 - 08.2021

Educator

Lanecove Out Of School inc. (LCOOS, OOSH)
04.2017 - 12.2020

Rugby Coach

St Josephs College Hunters Hill
03.2017 - 08.2017

Bartender

North Ryde RSL
01.2017 - 09.2018

Installation Assistant

Advanced Audio Visual
07.2016 - 01.2017

Higher School Certificate -

St Joseph's College
Alex Crotti