Alex Duong
Bonnyrigg Heights,NSW
Summary
Dynamic professional with a proven track record at Yogurberry, excelling in customer service and problem-solving. Demonstrated ability to adapt quickly, enhancing team efficiency and customer satisfaction. Skilled in organizational tasks and fostering positive customer interactions, contributing significantly to operational success and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Server
Tk Something BBQ Restaurant
7/47-49 Canley Vale Rd, Canley Vale NSW 2166
07.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Contributed to team success by cross-training in other positions, increasing operational flexibility.
- Assisted in menu planning and development, incorporating customer favorites and seasonal ingredients.
- Managed inventory levels for BBQ supplies, reducing food waste and lowering costs.
- Enhanced customer satisfaction by providing efficient and friendly service at the BBQ station.
- Maintained a clean and organized serving area, adhering to food safety regulations.
Pharmacist Assistant
Terrywhite Chemmart - Guildford Road Pharmacy
268A Guildford Rd, Guildford NSW 2161
04.2023 - 04.2023
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
Yogurberry Employee
Yogurberry
9 Belvedere Arcade, Cabramatta NSW 2166
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong product knowledge to assist customers in making informed decisions about their frozen yogurt choices.
- Supported store promotions by creating visually appealing displays highlighting featured flavors or specials.
- Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
- Enhanced customer satisfaction by providing efficient and friendly service at the frozen yogurt shop.
- Expanded repeat business by building rapport with customers through friendly interactions and personalized recommendations.
Barista Trainee
Franky & Co.
Shop G27/1/29 Court Rd, Fairfield NSW 2165
07.2024 - 07.2024
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Education
Highschool Degree -
09.2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Verbal Communication
- Time Management
Certification
-Work Experience with TerryWhite Pharmacy
-Work Experience at Franky & Co.
Hobbies
-Taekwondo
-Gym
Languages
Vietnamese
Professional Working
Chinese (Teow Chew)
Limited Working
Timeline
Barista Trainee - Franky & Co.
07.2024 - 07.2024
Yogurberry Employee - Yogurberry
09.2023 - Current
Pharmacist Assistant - Terrywhite Chemmart - Guildford Road Pharmacy
04.2023 - 04.2023
Front Server - Tk Something BBQ Restaurant
07.2022 - 03.2023
Cecil Hills High School - Highschool Degree,