ALEX FREEMAN

Department of Home Affairs

Canberra Consulting / Immigration Reform Implementation Office (IRIO)

2017-2019

Project - Immigration Reform

Achievements:

• Assisted over 12,000 Home Affairs staff by ensuring they were informed and prepared for Immigration Reform changes during the Stabilising Phase 2018-2020 of the program.
• Collaborated closely with departmental teams to better understand program scope.
• Introduced new change methods, practices, and systems as guided by the department's centralised Change Management Office (CMO).

Department of Defence

IBM / Defence - Chief Information Officer Group (CIOG)

2020

Project - Defence ERP

Achievements:

• Collaborated with the Defence ERP Change Team, program leadership team, and Defence ERP change representatives in Groups & Services to define project requirements and deliverables.
• Managed implementation of the program’s overarching change strategy and communication plan with a particular focus on the Data & Business Intelligence workstreams.

Department of Defence

Synergy Group / Defence - Chief Information Officer Group (CIOG)

2021

Project - Defence ICT Transformation

Achievements:

• Supported change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
• Developed and maintained program change documentation for CIOG leadership approval.
• Led the design and delivery of the program's Stakeholder Engagement and Communication strategy for CIOG to achieve appropriate levels of awareness, understanding and buy-in across target audiences through impactful communications and engagement activities.

Department of Defence

Synergy Group / Vice Chief of the Defence Force (VCDF) Group

2022

Project - Defence CapabilityOne

Achievements:

• Developed an overview of the change, communication and engagement approach for CapabilityOne program - approved by client. Strategy focused on the initial review, interim, and future program states. Designed to increase understanding, application, and implementation of a centrally accessible, consistent, trusted, reusable and secure capability data system 'Capability One'.
• Established team priorities, maintained schedules, and monitored performance.
• Facilitated monthly CapabilityOne program team meetings (agenda, scheduling, and content creation) for team of 50 staff and coordinated weekly status reports (SITREPs) requiring inputs from a Synergy sub-team of 10 for VCDF Executive review.

• Developed and implemented communication and stakeholder engagement strategies for Indigenous Advancement Strategy (IAS) Taskforce.
• Effectively managed internal projects and communications updates for PM&C publications, intranet, and external department website.
• Provided timely communications support to PM&C Senior Executives and Minister’s Office staff.
• Successfully liaised with Business Analysts to manage inputs to PM&C’s intranet content migration projects.

• Design and delivery of communication and stakeholder engagement plans and activities for Office of Aboriginal and Torres Straight Islander Health (OATSIH), Pharmaceutical Benefits Scheme (PBS), Aged Care, and eHealth Divisions.