Alex Gledhill
London
Summary
I am a motivated and hardworking individual, having undertaken 3 A-Levels in History, Geography and Business Studies with the aspiration to study Politics and International Relations at university in September 2026. I have worked in hospitality since the age of 15 in a variety of roles and I am looking for an opportunity to further my skills in a professional environment. I have completed virtual work experience in business management which allowed me to improve my analytical skills through completing a six module job simulation programme.
Overview
4
4
years of professional experience
4050
4050
years of post-secondary education
1
1
Certification
Work History
SERVER/ BAR STAFF
The Fortescue
Salcombe
06.2024 - Current
- Since June 2024, I have worked in The Fortescue alongside my studies in school holidays.
- I am experienced in providing exceptional customer service in fast-paced hospitality environments.
- I excel in managing multiple tasks, ensuring guest satisfaction, and maintaining a welcoming atmosphere for customers by bringing energy and enthusiasm to every interaction to create a memorable experience for guests.
Sales Associate
Fortnum and Mason
London
11.2025 - 12.2025
- Worked in the hampers department of the luxury department store, Fortnum and Mason
- Experienced in handling high end clients with animosity and professionalism, advising on what product suited their needs best.
- Cooperated with other departments to ensure that clients needs were met and the luxury standard set by the company was upheld in order to meet the needs of our customers.
- Extensively trained in the Microsoft D365 software in order to complete customer orders for clients sending products and hampers to different locations, both domestic and international.
- Throughout my time at Fortnum and Mason I was able to use my extensive communication and organisational skills to enhance client experience by utilising my extensive product knowledge in order to best recommend which hamper would be the ideal fit for the clients vision, whether that be corporate or personal.
BUSINESS MANAGEMENT - VIRTUAL WORK EXPERIENCE
Springpod
05.2024 - 05.2024
- Eagerly absorbed new information and honed skills under guidance of experienced professionals.
- Participated in training sessions and workshops to enhance knowledge and skillset.
WAITER AND KITCHEN PORTER
Chestnut Horse
Winchester
12.2023 - 01.2024
- Upsold additional items to customers to increase sales.
- Explained menu descriptions, preparation methods to help customers understand the menu in a high end gastro pub.
ICE CREAM SERVER
Salcombe Original Takeaway
Devon
07.2022 - 08.2022
- Greeted customers in a friendly and professional manner to boost loyalty.
- Accepted payment from customers through both cash and card transactions.
Education
A-Levels - History, Geography, Business studies
Sherborne School
DorsetGCSEs - 9 GCSEs ranging from Grade A-C, English language - Grade A, Mathematics - Grade B, French - Grade A
Sherborne School
DorsetSkills
- Problem solving skills
- Accomplished communication skills
- Ability to take the initiative
- Work well under pressure
- Teamwork
- Ability to provide excellent customer service in demanding environments
- Resilience
Certification
Provisional driving license, passed theory exam
Hobbies and Interests
- Played rugby competitively at my local club and school since the age of 6, representing the school at a high level.
- I enjoy outdoor challenges, having completed Ten Tors across Dartmoor in 2022, as well as the Duke of Edinburgh award (DofE).
- Selected to represent my school in four Royal Marine Pringle Trophy competitions, February 2022, November 2022, November 2023 and November 2024 taking a leading role in the victorious team in 2024.
- Cadet Colour Sargent in the Sherborne School Royal Marine Combined Cadet Force.
- I enjoy skiing and sailing and am currently learning to play golf.
- Completed a charity hike with school friends for the Young Minds charity in 2024 raising over £2500.
References
References available upon request
Timeline
Sales Associate
Fortnum and Mason
11.2025 - 12.2025
SERVER/ BAR STAFF
The Fortescue
06.2024 - Current
BUSINESS MANAGEMENT - VIRTUAL WORK EXPERIENCE
Springpod
05.2024 - 05.2024
WAITER AND KITCHEN PORTER
Chestnut Horse
12.2023 - 01.2024
ICE CREAM SERVER
Salcombe Original Takeaway
07.2022 - 08.2022
A-Levels - History, Geography, Business studies
Sherborne School
GCSEs - 9 GCSEs ranging from Grade A-C, English language - Grade A, Mathematics - Grade B, French - Grade A
Sherborne School