Alex Gray

• Built a walk in linen using specific tools and measuring techniques. Cutting various types of wood such as Timber, Treated timber, MDF and chipboard. Using lazers, tape measures, squares and levels to attain a perfect finish.
• Assisting senior Tradesman with Labour tasks such as, digging trenches, cleaning workspaces and retrieving materials.
• Transporting equipment between different sites such as, roof tiles, brickies sand, scaffolding and Timber.
• Kept jobsites maintained and clean, sweeping, vacuuming, pressure washing and scraping.

Permanent - Full time role

• Duties include dealing with both business and end user customers.
• Using programs such as Vault and Airtable to update CRM's for new and existing customers, skilled with systems such as MS Office, Outlook and familiar with Hub-Spot systems
• Qualifying customers to uncover their individual needs.
• Versatile in a multitude of settings, whether it is creating a lead over the phone, via email, or even on the streets, while keeping calm, collective and professional and always upselling.
• Built customer loyalty and retention by delivering excellent service and delivery process.
• Achievements: Surpassed KPI targets monthly by 25%, managing to retain consistency.

Part time - Weekend role during university study

• Pleasantly greeted customers and provided prompt and courteous service
• Stock taking, replenishing old stock and rotating shelves to reduce product waste.
• Facing and organising all aisles of the store to maximise customer attraction.
• Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on popular products, or store specials.
• Training new and current team members on new protocols and new stock taking software's.

Temporary Casual - During COVID outbreak

Early morning hours

• Job role consisted of screening FIFO workers during tent opening times, ensuring COVID safety regulations are constantly in effect, as well as completing standard surveillance and monitoring measures during both opening and closing times.
• Conducted regular patrols of key areas to spot and control security concerns.
• Guiding workers in the correct direction to prevent any cross contamination.
• Executed security rules and procedures calmly and promptly, escorted non-compliant individuals out of building.
• Locking and unlocking the screening tent, preventing trespassing or cross contamination.
• Logging all movements and events occurring and using a UHF radio to call into base on an hourly basis.
• Achievements: Promoted to supervisor role, training new staff members, organising morning meetings, assigning roles to COVID staff, ensuring a streamlined and hassle free process.

Casual - Weeknights and weekends only

• Working behind the bar I would perform opening and closing duties, locking and unlocking the centre, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory at the end of the night
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Served high customer volumes during special events, nights, and weekends, as well as maintaining a safe and enjoyable atmosphere,
• Working on occasional weekends, I hosted and ran my own basketball training for kids.
• teaching fundamental movements such as motor skills and cognitive skills for young children.
• Organising sessions with a wide array of entertaining and constructive drills focusing on ages 5 to 10 years of age.