Summary
Overview
Work History
Education
Skills
Timeline
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Alex Headley-Magee

Alex Headley-Magee

Brisbane,Qld

Summary

Motivated individual with 6 years of experience in experience in customer service/ support, operations and procurement, logistics, subcontractor and supplier negotiations, sales, project coordination and estimating. With a strong understanding of the lighting, furniture and design Industry. A productive team player and fast learner with a commitment to increase my professional skills to achieve higher goals and become an asset to the company I am employed with.

Overview

4
4
years of professional experience

Work History

Sales Support (Estimator)

Schiavello
09.2022 - 08.2023
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Used specialized software (In-house) to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
  • Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
  • Analyzed designs and performed accurate cost analysis.

Showroom & Sales Support Co-Ordinator

Euroluce
09.2019 - 08.2022
  • Assisting sales reps with quoting on large tender projects
  • Handle all QLD order processing, delivery coordination and after sales customer service
  • Managing Online order processing for QLD, NSW & VIC- From time of order to delivery
  • Reseller Account - Assist in management and processing of #1 nation wide key reseller accounts
  • Managed custom projects by completing initial quotes, design and sample requests.
  • Provided prompt, courteous service to every individual entering showroom.
  • General Management of QLD showroom – Interstate transfers – Answering showroom phone – Stock staging – Purchasing of staff amenities – Assisting Marketing team with QLD events.
  • Managed purchasing, sales and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics
  • Generated personal sales to meet or exceed established sales goals.

Showroom Consultant

Design Nation Australia
02.2019 - 08.2019
  • Assist senior relationship managers with 150k+ projects
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Creating visual presentations for client meetings, handling warranty and care documentations, service request, and invoicing
  • Developed space planning concepts, colour palette selections, and textile presentations.
  • Phone communications include customer inquiries, project updates, and liaising with suppliers and transport companies
  • Assisting accounts with deposits, final payments and follow up unknown or unpaid accounts
  • Oversee planning and smooth running of showroom product launch events, from client meetings, Corporate lunches, and company rebranding.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.

Education

Bachelor of Arts - Visual Art And Design

Queensland University of Technology
Brisbane, QLD
11.2016

Skills

  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Premier
  • Microsoft Word
  • Excel
  • Micronet and Harmoniq
  • CRM
  • In-house Estimating Program

Timeline

Sales Support (Estimator)

Schiavello
09.2022 - 08.2023

Showroom & Sales Support Co-Ordinator

Euroluce
09.2019 - 08.2022

Showroom Consultant

Design Nation Australia
02.2019 - 08.2019

Bachelor of Arts - Visual Art And Design

Queensland University of Technology

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Alex Headley-Magee