Alex Hird
Newcastle,NSW
Summary
Proactive and results-driven, excelled at McDonald's by enhancing customer satisfaction through exceptional service and maintaining a clean environment. Demonstrated strong teamwork, effective communication, and adept multitasking skills. Proficient in cash handling and committed to safety, significantly contributing to a positive and efficient workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
11.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Barista
Hippo Espresso
05.2023 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
No Degree - Up To Year 11
Charlton Christian College
Fassifern, NSW11-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
Certification
- Barista Basics Certificate - Specialty Coffee Association (SCA).
- currently doing a certificate in retail through mcdonalds
Timeline
Barista
Hippo Espresso
05.2023 - 05.2023
Crew Member
McDonald's
11.2021 - Current
No Degree - Up To Year 11
Charlton Christian College
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