Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alex Jamal

Melbourne

Summary

I am a dedicated Year 11 student with a strong academic track record, having achieved an average GPA of 4.25 in Year 10. I completed work experience at Officeworks, where I gained valuable skills in customer service, inventory management, and retail operations. Through this experience, I developed excellent communication, problem-solving, and teamwork skills, all of which I am eager to bring to a role at Coles. I am a fast learner, highly motivated, and committed to providing great service to customers.

Work History

Retail Worker (Work Experience)

Officeworks Campbellfield
06.2024 - 06.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Listened to customer needs and desires to identify and recommend optimal products.

Online Business Owner

01.2024 - 04.2024
  • Boosted online sales by implementing effective marketing strategies and optimizing website content.
  • Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
  • Created engaging social media content to increase brand awareness and attract new customers.
  • Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
  • Expanded product offerings based on market research and customer feedback, driving revenue growth.
  • Managed financial aspects of the business, including budgeting, expense tracking, and tax preparation, ensuring profitability.

Education

No Degree -

Gladstone Park Secondary College
Melbourne, VIC
01-2026

Skills

  • Customer service
  • Reliability and punctuality
  • Effective communication
  • Product restocking
  • Safety and cleanliness standards
  • Team leadership
  • Problem-solving
  • Time management

Languages

English
Urdu

Timeline

Retail Worker (Work Experience)

Officeworks Campbellfield
06.2024 - 06.2024

Online Business Owner

01.2024 - 04.2024

No Degree -

Gladstone Park Secondary College
Alex Jamal