Supporting clients in living the best liveable circumstances possible
Training new staff
Working with complex needs
Working towards independence and daily goals with participants.
Support Coordination
HealthAbility
01.2020 - 11.2021
Conducting plan reviews and communicating with NDIS to get the best outcomes for participants to live their best life and utilisingall available funds
Liaising with and implementing services, therapies and activities for participants based off funding from their NDIS plan
Report writing (8 week, 9 month, Letters of support/recommendation)
Budgeting within the NDIS funding given to the individual
Quick thinking and problem solving when something doesn’t go as planned
Working within a team to get the best results possible
Achieving KPIs.
IT skills and problem solving
Building relationships and a rapport with Participants and Key stake holders
Ensuring choice and control is being met for the participant.
Support Coordination (psychosocial)
GenU
11.2021 - 03.2022
Working collaboratively with allied health and other services to assist participants reaching independence
Report writing/budgeting
Working with NDIS participants with psychosocial disabilities which at time, working with a case load of 30+ clients.
Training in/Working with participants with suicidal ideations
Building Rapports and working in a person centered approach
Thinking outside the box to find the best solution for the individual
Communication Via Email/Phone daily to professionals and participants.
Property Manager – Little Communities
Little Real Estate
03.2022 - 01.2023
Undertook 5 weeks of training to learn Property management skills/strategies
Conflict management
Time management and organising meetings/routine inspections
Communicating with/between Renters and Property managers
Work with NDIS services/providers to ensure SDA accommodation needs are met
Organising Maintenance for SDA properties
Communicate with NDIS participants to ensure all housing needs are met in relation to property management.
Day Program Worker
GenU
01.2023 - 01.2024
Ensuring Choice and Control is a priority.
Assisting Participants to gain independence by assisting participants in daily tasks via verbal prompts.
Ensuring Safety standards are being met in all environments.
Assisting Participants in the community and in all programs as required.
Men's Community Connections Worker
Ballarat And District Aboriginal Co-operative
02.2024 - Current
Work with male perpetrators using family violence between the ages of 14-60 years old
Engage with clients around their behaviour within the home and what family violence looks like
Work with other services around risk management and information sharing
This includes AOD, Mental health, Family Safe Contact, Case Managers
Assisting clients to identify goals and how they can achieve them
Assist clients with emergency relief. Ie: Emergency accommodation, food relief
Collaborate with clients and case managers to discuss triggers, coping strategies, gender natured violence and other topics of family violence and afterwards, continuing these conversations in a non clinical space within the community while working 1:1.