Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Alex Mason-Jones

FORESTVILLE,NSW

Summary

Results-driven professional with over 20 years of experience in consulting, leadership development and coaching, project management, and marketing roles, consistently exceeding company objectives. Committed to promoting adult learning and empowering leaders, teams, and organisations to maximise their capabilities. Recognised for exceptional communication abilities, collaborative mindset, and adeptness in fostering strong partnerships.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Director of Client Development; Learning and Devel

IECL (Institute of Executive Coaching and Leadership)
2017.03 - Current
  • Consulted with senior stakeholders in OD, L&D, HR and business leaders to diagnose needs and develop customised proposals and pitches aligned to strategic goals.
  • Established strong, long-term relationships with key clients, consistently generating the highest corporate revenue within the team.
  • Successful led IECL’s largest client program called “Coaching for Growth and Performance-Based Conversations”, training over 8000 people leaders over 7 years and generating over $3 million, with outstanding client feedback and results.
  • Collaborated with subject matter experts to design engaging and relevant leadership and coaching programs.
  • Managed and motivated a diverse team of account managers and project managers, to provide exceptional customer service and deliver complex projects across multiple client timelines.
  • Evaluated program effectiveness, implementing improvements based on feedback and data analysis.
  • Introduced new coaching and learning offerings to meet client needs, boosting company offerings.
  • Facilitated practical training workshops for clients, developing their coaching and workplace conversations skills.
  • Conducted leadership coaching to support clients to accelerate goal attainment and overcome challenges in their roles.

Founder, Career and Executive Coach

Compass Coaching Solutions
2015.03 - 2017.02
  • Coached clients to make informed career decisions through outcome-focused and action-oriented conversations, helping people clarify their strengths, purpose and options.
  • Used Extended DISC profiling tool to promote enhanced self-awareness and sustainable change.
  • Improved communication skills of teams by facilitating workshops on presentation skills, confidence and personal brand.

Marketing Project Specialist

MasterCard Worldwide
2008.04 - 2008.06
  • Managed above-the-line marketing campaign for the launch of the Woolworths Credit Card, including tight project deadlines and numerous internal stakeholders.

Project and Brand Director, Marketing

Visa International Asia Pacific
2004.05 - 2007.10
  • Successfully lead a project team to implement Visa’s new global brand architecture and brand mark across the Asia-Pacific region, overseeing a detailed project plan, regional communications and project budget.
  • Generated incremental card spend through the development of cardholder usage programs with regional and global merchant T&E partners.
  • Secured and launched over 10 co-brand launches in the AP region.

Marketing Manager

AMP
2002.01 - 2004.05
  • Developed and implemented marketing programs to increase sales and retention of investments, superannuation and retirement products using a tactical marketing budget of over $3 million.
  • Devised, implemented and tracked retention and re-activation strategies, reducing attrition of the card base by 60% over 10 months.

Campaign Manager & Client Sales Manager

GE Capital, Global Consumer Finance (GCF) UK
1998.01 - 2001.01

Campaign Manager, AMP Banking

AMP
2002.01 - 2004.01

Manager Cross Sales, AMP Banking

AMP
2002.01 - 2004.01

Fast Track European Marketing and Sales Program

Inter-Continental Hotels
1997.01 - 1998.01

Education

Bachelor of Arts - Business Studies And French (Honours)

University of Sheffield
Sheffield, UK
1997

Skills

  • Relationship Management
  • Learning and Development
  • Coaching
  • Project Management
  • Excellent Communication
  • Teamwork and Collaboration
  • Attention to Detail
  • Reliability

References

Available on request.

Certification

  • Organisational Design certification, Macquarie University - 2004
  • Level 1 Certification in Organisational Coaching, IECL - 2017 & 2023
  • Level 2 Certification in Organisational Coaching, IECL - 2018 & 2024
  • Level 1 Accreditation in Organisational Coaching, IECL - 2023
  • Level 3 Certification in Organisational Coaching, IECL - 2022
  • Team Coaching Certification in Organisational Coaching, IECL - 2020
  • Mental Health First Aid Accreditation, MHFA Australia - 2023
  • Mini MBA, Australian Institute of Management - 2022
  • HR Essentials, Australian Institute of Management - 2021
  • Credentialed Practitioner of Coaching, The Coaching Institute - 2015
  • Accredited Extended DISC Practitioner, The Coaching Institute - 2015
  • Toastmasters Competent Communicator, Toastmasters - 2016

Timeline

Director of Client Development; Learning and Devel

IECL (Institute of Executive Coaching and Leadership)
2017.03 - Current

Founder, Career and Executive Coach

Compass Coaching Solutions
2015.03 - 2017.02

Marketing Project Specialist

MasterCard Worldwide
2008.04 - 2008.06

Project and Brand Director, Marketing

Visa International Asia Pacific
2004.05 - 2007.10

Marketing Manager

AMP
2002.01 - 2004.05

Campaign Manager, AMP Banking

AMP
2002.01 - 2004.01

Manager Cross Sales, AMP Banking

AMP
2002.01 - 2004.01

Campaign Manager & Client Sales Manager

GE Capital, Global Consumer Finance (GCF) UK
1998.01 - 2001.01

Fast Track European Marketing and Sales Program

Inter-Continental Hotels
1997.01 - 1998.01

Bachelor of Arts - Business Studies And French (Honours)

University of Sheffield
  • Organisational Design certification, Macquarie University - 2004
  • Level 1 Certification in Organisational Coaching, IECL - 2017 & 2023
  • Level 2 Certification in Organisational Coaching, IECL - 2018 & 2024
  • Level 1 Accreditation in Organisational Coaching, IECL - 2023
  • Level 3 Certification in Organisational Coaching, IECL - 2022
  • Team Coaching Certification in Organisational Coaching, IECL - 2020
  • Mental Health First Aid Accreditation, MHFA Australia - 2023
  • Mini MBA, Australian Institute of Management - 2022
  • HR Essentials, Australian Institute of Management - 2021
  • Credentialed Practitioner of Coaching, The Coaching Institute - 2015
  • Accredited Extended DISC Practitioner, The Coaching Institute - 2015
  • Toastmasters Competent Communicator, Toastmasters - 2016
Alex Mason-Jones