Alex McManmon
Southbank,VIC
Summary
Passionate employee with customer service, multitasking, and time management abilities. I strive to give every customer a positive and memorable experience. I have over 2 years experience in the hospitality industry and 7 years working as a critical care nurse in England. I moved to Melbourne Dec 23 and have fallen in love with this city. I am highly motivated, hard working and eager to learn new skills.
Overview
4
4
years of professional experience
Work History
Bartender/Floor Staff Member
Union Electric/Lola Belle
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Club Lounge Attendant/Barista
Intercontinental Hotel
02.2024 - 08.2024
- Contributed to increased customer satisfaction ratings by maintaining a clean, organized, and well-stocked Club Lounge area.
- Boosted overall revenue through suggestive selling techniques; effectively upsold additional items and premium services that enhanced the guest experience.
- Supported a safe environment by adhering to strict sanitation practices when handling food items or cleaning equipment and surfaces.
- Contributed to positive team dynamics by actively participating in staff meetings, offering constructive feedback on opportunities for improvement, and supporting colleagues in their daily tasks.
Barista/Floor Staff Member
Bayview Bar and Grill
12.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista Trainee/Floor Staff Member
Cafe Sol
04.2021 - 04.2023
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Education
Associate of Science - Adult Nursing
University of Lincoln
Lincoln, England08.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Adaptive and creative
- Beverage Preparation
- Food Serving and Preparation
- Friendly and outgoing
- Opening and closing duties
Timeline
Bartender/Floor Staff Member
Union Electric/Lola Belle
02.2024 - Current
Club Lounge Attendant/Barista
Intercontinental Hotel
02.2024 - 08.2024
Barista/Floor Staff Member
Bayview Bar and Grill
12.2023 - 02.2024
Barista Trainee/Floor Staff Member
Cafe Sol
04.2021 - 04.2023
Associate of Science - Adult Nursing
University of Lincoln
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