Cargo Wise 1
Alex McNairn
Woodend,VIC
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Focused on solving problems with a deep understanding of Customs Legislation as a Licenced Customs Broker.
Overview
16
16
years of professional experience
Work History
Victorian Business Development Manager
AAW Global Logistics
01.2023 - Current
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed accounts to retain existing relationships and grow share of business.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies with a focus on regional Victorian markets.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
National Customs Manager
AAW Global Logistics
08.2019 - 01.2023
- Started the internal Customs Team.
- Developed all processes and procedures within the branch to enure compliance with Customs, Quarantine and Australian.
- Developed budget and revenue targets.
- Employed three other Licenced Customs Brokers and two compilers.
- Built a branch from zero revenue to 800K turnover in three years.
- Developed a pipeline of business external to AAW clients to support department growth.
New Zealand Branch Manager (Secondment)
AAW Global Logistics
06.2022 - 11.2022
- Seconded to the branch to provide leadership and stability to the branch after the COVID period.
- Improved sales pipeline and focused branch on increasing revenue.
- Improved process and monitored areas that needed improvement.
- Mentored staff when required and resolved conflict.
- Ensure processes were consistent with the organisation as a whole.
- Focused staff on the importance of supplier management and customer service.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the New Zealand market.
Customs Manager
Magellan Logisitcs
09.2016 - 08.2019
- Managed a team of 4 Customs Brokers and 3 Cartage Team including the Cartage Manager.
- Designed comprehensive risk assessment strategies for potential trade issues, mitigating financial impact on the organization.
- Provided colleagues and direct reports with management and performance reviews.
- Optimized internal processes to maximize efficiency in the handling of import/export documentation and related tasks.
National Customs Manager
George Turner Customs
03.2010 - 09.2016
- Mentored a team of Two Customs Brokers in two States.
- Developed a pipeline of business to support the growth of the department.
- Manged the implementation of a new customs clearance software into the organisation.
- Provided staff feed back and reviews.
- Presented duty minimisation strategies to various clients including large Japanese Vehicle importers.
Customs Broker
George Turner Customs
09.2008 - 03.2010
- Lodged customs and quarantine entries of behalf of organisations.
- Developed and maintained relationships freight forwarders and customers.
- Optimized internal record-keeping systems, making it easier for team members to track and manage client files efficiently.
- Conducted regular audits of internal processes to identify areas for improvement within the brokerage department.
Education
Certificate IV - International Trade Facilitation
Holmesglen Institute
Holmesglen09.2007
Bachelor of International And Global Studies - International Trade
RMIT University
Melbourne, VIC11.2004
Skills
- Strategic Partnerships
- Business Objective Analysis
- Promotional planning
- Goals and performance
- Client Relationship Building
- Team Collaboration
- Business Analytics
- Customer Service
Software
Excel
Word
Timeline
Victorian Business Development Manager
AAW Global Logistics
01.2023 - Current
New Zealand Branch Manager (Secondment)
AAW Global Logistics
06.2022 - 11.2022
National Customs Manager
AAW Global Logistics
08.2019 - 01.2023
Customs Manager
Magellan Logisitcs
09.2016 - 08.2019
National Customs Manager
George Turner Customs
03.2010 - 09.2016
Customs Broker
George Turner Customs
09.2008 - 03.2010
Certificate IV - International Trade Facilitation
Holmesglen Institute
Bachelor of International And Global Studies - International Trade
RMIT University
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